Senior Housekeeping Manager - Hotel Operations & Quality

EW Facility Services; Amsterdam; On-site; EUR 26,000 - 30,000; Full time

Benefits offered by this job

13 payments per year

Travel allowance

8% holiday allowance

5% year-end bonus

26 vacation days

Birthday day off

7 months contract with extension

Training and growth opportunities

Job summary

EW Facility Services in Amsterdam is seeking an Executive Housekeeping Manager to lead the complete housekeeping operation for a 4- or 5-star hotel. You will ensure top-quality standards, organize teams, and oversee daily operations with a focus on guest satisfaction.

The role requires strong planning, quality control and excellent communication with staff and hotel management. Full-time position with possibility to extend a 7-month contract and opportunities for growth within EW.

Qualifications

• Experience as a Housekeeping Manager in 4- or 5-star hotels.
• Experience working for a professional cleaning company.
• Full-time availability with flexible hours and occasional weekend work.
• Strong planning, quality control and daily operations skills.
• Professional communication with employees and hotel management.
• Fluent English; Dutch is a plus.
• Residence in Amsterdam or nearby.

Responsibilities

• Managing, coaching and developing the housekeeping team.
• Planning and organising the daily housekeeping operation.
• Monitoring productivity, staffing and quality.
• Performing quality checks on rooms and public areas.
• Ensuring the hotel meets cleaning and presentation standards.
• Following up on complaints and operational issues.
• Collaborating with hotel management and maintaining client relationships.
• Supporting supervisors in daily work and development.
• Ensuring proper staffing during busy periods.
• Taking action when quality or results are below standard.

Skills

Planning

Quality control

Team coaching

Daily operations

Communication

English language

Job description

EW Facility Services in Amsterdam is seeking an Executive Housekeeping Manager to lead the complete housekeeping operation for a 4- or 5-star hotel. You will ensure top-quality standards, organize teams, and oversee daily operations with a focus on guest satisfaction.

The role requires strong planning, quality control and excellent communication with staff and hotel management. Full-time position with possibility to extend a 7-month contract and opportunities for growth within EW.