Senior Field Service Specialist

Hollybank Trustees Ltd; Raamsdonksveer; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Company car

Vacation days 27 + 13 ADV

Overtime allowance

Deployment allowances

Training and development

Global travel

Job summary

CSi Palletising in Raamsdonksveer, The Netherlands, seeks a Senior Field Service Specialist to keep high‑performance palletising systems running and to drive continual improvements.

You will diagnose mechatronic and software faults, implement upgrades, and advise customers on lifecycle solutions while traveling extensively (70%). This is a hands‑on, international role within the Mpac Group.

Join a global, project-driven team that values ownership, collaboration, and customer focus.

Qualifications

• Bachelor’s degree in Mechatronics or similar technical field.
• Extensive experience in industrial automation or field service engineering.
• Strong knowledge of PLC software (Allen Bradley & Siemens).
• Experience with robot systems is a strong plus.
• Fluency in Dutch and English; German is a bonus.
• Proactive, independent mindset with strong customer focus.

Responsibilities

• Diagnose and resolve mechatronic and software faults on palletising installations.
• Implement modifications, upgrades, and retrofits on service projects.
• Advise customers on system improvements, training, and lifecycle solutions.
• Travel to customer sites up to 70% as a CSi ambassador.
• Support 24/7 consignment service to maximise uptime.

Skills

Mechatronics

Industrial automation

Field service

PLC programming

Robot systems

Dutch & English

Education

Bachelor's degree in Mechatronics

Tools

Allen Bradley PLC

Siemens PLC

Job description

Location: On site / Raamsdonksveer, Netherlands
job type: Permanent / Full-time
Sector and subsector: Engineering | General
Salary: Negotiable salary

Senior Field Service Specialist

CSI Palletising - Raamsdonksveer, The Netherlands - International Field Role (70% Travel)

Power complex logistics systems. Travel the world. Make an impact.

Do you thrive on solving complex technical challenges and working hands on with advanced automation systems? Are you passionate about mechatronics, software, and delivering best in class service to global FMCG brands?

CSi Palletising is looking for a Senior Field Service Specialist to strengthen our Lifecycle Services team.

The Role

As a Senior Field Service Specialist, you are the technical expert our customers rely on. You keep high performance palletising systems running at their best and continuously improve them.

You will:

• Diagnose and resolve mechatronic and software faults on advanced palletising installations
• Implement modifications, upgrades, and retrofits as part of service projects
• Advise customers on system improvements, training, and lifecycle solutions
• Act as a CSi ambassador, delivering service excellence at customer sites (70% travel)
• Participate in our 24/7 consignment service, ensuring maximum system availability

About You

• A Bachelor’s degree in Mechatronics or a similar technical field
• Extensive experience in industrial automation or field service engineering
• Strong knowledge of PLC software (Allen Bradley & Siemens preferred)
• Experience with robot systems is a strong plus
• A passion for technology, troubleshooting, and travel
• Fluency in Dutch and English (German is a bonus)
• A proactive, independent mindset with a strong customer & service focus

Why CSi?

CSi is a global, project driven organization with an open, informal culture and flat hierarchy. We believe in ownership, collaboration, and innovation.

At CSi, your expertise is valued, and your ideas matter.

What We Offer

• Negotiable Salary, depending on experience
• Additional allowances for overtime, consignment, and deployment
• Company car, 27 vacation days + 13 ADV days
• Sports reimbursement & generous compensation when working abroad
• Extensive training and development (technical & personal)
• Employment conditions under CAO Metalektro

Ready to make a global impact?

If you’re an experienced Field Service professional who enjoys responsibility, international travel, and cutting edge automation technology, we’d love to meet you.

CSi is a hands‑on, customer‑focused organisation with an informal culture and flat structure. You’ll work in an international environment where teamwork, initiative, and professionalism are truly valued. Every employee contributes to, and shares in, the success of the company.

As part of the Mpac Group, CSi delivers world‑class end‑of‑line automation and palletising solutions to customers across the globe.