Senior Field Service Engineer – Industrial Automation

Hitachi Automotive Systems Americas, Inc.; Rotterdam; On-site; EUR 70,000 - 110,000; Full time

Job summary

Hitachi Energy The Netherlands B.V. is seeking a Senior Service Engineer to deliver high‑quality service solutions across the full lifecycle of installed systems.

You will combine advanced technical expertise with a strong customer focus to ensure safe, reliable operation and high customer satisfaction. You will perform commissioning, troubleshooting, maintenance, upgrades and repairs; diagnose root causes; and provide clear recommendations.

Qualifications

• 5–10 years of hands-on field service experience in industrial, electrical, automation, or power systems environments.
• Experience with complex installations, commissioning, troubleshooting, and lifecycle service activities.
• Experience in customer-facing roles, working independently on-site and managing technical responsibility.

Responsibilities

• Perform advanced commissioning, troubleshooting, maintenance, upgrades, and repairs on complex systems and equipment.
• Diagnose root causes of technical issues and implement effective corrective actions.
• Coordinate with service coordinators, project managers, engineering, and supply chain for efficient execution.
• Act as the main customer contact during service delivery and post-service follow-up.

Skills

Field service experience

Electrical systems

Automation knowledge

Customer-facing

On-site work

Tools

MicroSCADA

PLC/DCS/SCADA

Job description

Hitachi Energy The Netherlands B.V. is seeking a Senior Service Engineer to deliver high‑quality service solutions across the full lifecycle of installed systems.

You will combine advanced technical expertise with a strong customer focus to ensure safe, reliable operation and high customer satisfaction. You will perform commissioning, troubleshooting, maintenance, upgrades and repairs; diagnose root causes; and provide clear recommendations.