Senior EEA Payments Account Manager

Checkout Ltd; Amsterdam; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Checkout.com, based in Amsterdam, is seeking a delighted Account Manager to manage a focused portfolio of direct merchants across the EEA. You will nurture relationships, advise on payments strategies, and unlock growth opportunities.

The role is fixed-term for 12 months, with a strong focus on profitability and merchant success. You’ll collaborate with Sales, Product, and Risk teams to coordinate initiatives, deliver value, and accelerate merchant performance.

Qualifications

• 3+ years’ experience in B2B Account Management, Relationship Management or a similar commercial role
• Strong written and verbal English is essential. German, Spanish or Italian language skills are a plus
• A strong commercial mindset, with evidence of identifying growth opportunities and delivering impact
• Experience managing strategic or complex accounts and navigating multiple stakeholders across markets
• Strong commercial judgement, including understanding revenue drivers and pricing
• Analytical mindset with comfort using performance data and forecasting
• Payments or FinTech experience is a strong advantage
• Clear, adaptable communication and collaboration across cultures
• Ability to prioritise across multiple accounts in a fast-paced environment

Responsibilities

• Own high-touch relationships with a focused portfolio of established merchants across the EEA.
• Be the main contact for merchant queries across Checkout.com's products and platform.
• Understand each merchant’s business model and develop account plans.
• Identify cross-sell, upsell and expansion opportunities across products and services.
• Act as payments consultant to improve performance and strategy across markets.
• Use data, forecasting and modelling to diagnose performance and risks.
• Lead pricing and negotiation conversations balancing merchant value and company outcome.
• Coordinate merchant projects with Sales, Product, Solutions Eng., Risk, Legal and Support.
• Bring the voice of the merchant into internal discussions and drive cross-cultural collaboration

Skills

B2B Account Mgmt

Relationship Mgmt

Commercial Mindset

English Proficiency

Multilingual (DE/ES/IT)

Analytical Mindset

Pricing / Negotiation

Stakeholder Mgmt

FinTech Experience

Cross-cultural Communications

Job description

Checkout.com, based in Amsterdam, is seeking a delighted Account Manager to manage a focused portfolio of direct merchants across the EEA. You will nurture relationships, advise on payments strategies, and unlock growth opportunities.

The role is fixed-term for 12 months, with a strong focus on profitability and merchant success. You’ll collaborate with Sales, Product, and Risk teams to coordinate initiatives, deliver value, and accelerate merchant performance.