Senior Data Governance & Customer Data Analyst - Hybrid

Nationale-Nederlanden; Den Haag; Hybrid; EUR 48,255 - 64,337; Full time

Benefits offered by this job

NS Business Card 2nd class

27 vacation days

13th month

Diversity Days

BeFrank pension

Hybrid work

Training opportunities

Job summary

Nationale-Nederlanden seeks a Business Data Analyst to drive a data-driven culture and maximise customer data value across business units. You will enable data-driven engagement throughout the customer life cycle and translate insights into strategic actions.

You bring 5+ years in data governance, data management or data analysis, and you communicate fluently in Dutch and English. This is a hybrid role within NN's Customer & Digital Data Office, offering growth and learning opportunities.

Qualifications

• Academic background in data governance or related field.
• Strong understanding of data governance frameworks (e.g., DAMA-DMBOK).
• Experience with data quality and data analysis in large organisations.

Responsibilities

• Collect, interpret and analyze information about bottlenecks and developments in data processes, tools and systems.
• Promote change management and continuous improvement in data quality and processes across teams.
• Create logical data models, business glossaries and data directory.
• Provide insights to stakeholders as a data management SME.
• Create and monitor data policies and standards.
• Analyze data impact on GDPR, DORA and related legislation.
• Stay up-to-date with data management developments and share knowledge.

Skills

Dutch

English

Data governance

Data management

Stakeholder communication

Workshop facilitation

Education

Degree in Data Science / Data Management

Job description

Nationale-Nederlanden seeks a Business Data Analyst to drive a data-driven culture and maximise customer data value across business units. You will enable data-driven engagement throughout the customer life cycle and translate insights into strategic actions.

You bring 5+ years in data governance, data management or data analysis, and you communicate fluently in Dutch and English. This is a hybrid role within NN's Customer & Digital Data Office, offering growth and learning opportunities.