Senior Customer Intelligence Lead - Growth & Experiments

Just Eat Takeaway.com; Amsterdam; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

Just Eat Takeaway.com is seeking a strategic leader for its Customer Intelligence team in Amsterdam. You will lead a high-impact analytics group focused on voucher and discount strategies, delivering an evolved, experiment-led ecosystem that optimizes growth and improves customer activation and retention across global markets.

You will mentor the team, develop a roadmap for Targeted Value strategies, and craft top-down analytical narratives for stakeholders, collaborating with Product,

Qualifications

• Proven expertise in promotional mechanics and incentives.
• Master’s or PhD in Econometrics/Math/Stats or related quantitative field.
• Experimentation powerhouse with proven A/B testing experience.
• Incrementality modeling experience is a plus.
• Strategic mindset with focus on business impact and ROI.
• Confident in leading multiple projects with stakeholders.
• Strong analytical and technical skills across relevant tools.
• Ability to translate data into concise narratives for executives.
• Curiosity, collaboration, and openness to AI-enabled growth.

Responsibilities

• Lead and mentor a high-impact analytics team.
• Build a visionary roadmap for Targeted Value strategy across markets.
• Create top-down analytical storylines with clear conclusions and recommendations.
• Collaborate with Product, Marketing and Sales to break silos.
• Provide thought leadership on experimentation and AI technologies.
• Translate customer data into cost-effective growth initiatives.
• Evolve the experimentation ecosystem to drive incremental order growth globally.

Skills

Promotional mechanics

Experimentation

Strategic mindset

Project leadership

SQL

Python

Business acumen

Data storytelling

Curiosity

AI technologies

Education

Master’s or PhD in Econometrics/Math/Stats

Tools

SQL

Python

Job description

Just Eat Takeaway.com is seeking a strategic leader for its Customer Intelligence team in Amsterdam. You will lead a high-impact analytics group focused on voucher and discount strategies, delivering an evolved, experiment-led ecosystem that optimizes growth and improves customer activation and retention across global markets.

You will mentor the team, develop a roadmap for Targeted Value strategies, and craft top-down analytical narratives for stakeholders, collaborating with Product,