Senior CRM & CDP Technology Specialist (FTC)

albelli; Amsterdam; On-site; EUR 70,000 - 100,000; Full time

Job summary

Storio group in Amsterdam is seeking a Senior CRM & CDP Technology Specialist to lead technical CRM delivery across Europe. You will bridge campaign execution and real-time data orchestration, partnering with CRM Marketing and Product teams to turn customer data into meaningful connections.

You will work hands-on with Braze and Tealium CDP, set up data flows, APIs, and connectors, and help optimize email deliverability and campaign performance while documenting architectures for cross-brand

Qualifications

• Hands-on CRM/CDP experience across multiple brands.
• 3+ years building technical CRM solutions and automated journeys.
• Strong skills in SQL, JavaScript, HTML, CSS and templating.
• Experience with real-time APIs, Webhooks and event-driven data flows.
• Understanding email deliverability, domain setup and health checks.
• Clear English communication for international collaboration.

Responsibilities

• Translate business needs into technical designs for Braze and Tealium.
• Set up and maintain data flows, REST APIs, Webhooks, connectors.
• Build multi-channel workflows and audience segments.
• Create real-time attributes, event metrics, and streaming audiences.
• Provide daily technical support and resolve data edge cases.
• Monitor deliverability and event processing integrity.
• Document architectures and integration diagrams.

Skills

CRM & CDP platforms

3+ years CRM solutions

SQL

JavaScript

HTML

CSS

Liquid templating

Real-time API integrations

Webhooks

Data orchestration

Email deliverability & domain setup

English communication

Braze certification

Tealium certification

AWS & Snowflake

Agile / Scrum

Tools

Braze

Tealium

AWS

Snowflake

Job description

Make Your Mark as an Senior CRM & CDP Technology Specialist at Storio group

About The Role

As part of the CRM Technology team in Marketing and Commercial, you work at the heart of our customer engagement. You partner closely with CRM Marketing and Customer Engagement Product teams to power personalized experiences for millions of people across Europe. Your work bridges campaign execution and real time data orchestration to turn customer data into meaningful connections across our portfolio of brands.

You focus on hands on technical delivery across Braze and Tealium CDP. By setting up seamless event routing and scalable technical workflows, you make sure every customer journey lands at the right time with high deliverability standards. You help shape how we reach our customers while constantly looking for ways to improve our systems and build a better business.

How You Embrace Curiosity Daily

• Translate business and campaign needs into clear technical designs across Braze and Tealium.
• Set up and maintain data flows, REST APIs, Webhooks, and connectors between our data systems.
• Build customized multi channel workflows, personalization logic, liquid templates, and audience segments.
• Create real time attributes, event metrics, and streaming audiences to activate in Braze.
• Provide daily technical support, fix data issues, and help campaign teams solve complex edge cases.
• Monitor campaign technical performance, email deliverability, and event processing integrity.
• Write simple, up to date technical documentation and integration diagrams for our workflows.

How You Make Your Mark

• Unlock seamless real time customer experiences by connecting our data pipelines directly to live campaigns.
• Improve email deliverability, inbox placement, and message health across all European markets.
• Help simplify our data architecture through cross functional projects like our Semantic Event Layer.
• Spot technical quick wins in our data schemas and event payloads to speed up campaign execution.
• Share your technical knowledge with CRM marketing teams so everyone learns and grows together.

What You Bring To The Team

• Hands on experience with both Customer Data Platforms and Customer Engagement Platforms.
• At least 3 years spent building technical CRM solutions, data integrations, and automated journeys.
• Practical skill using SQL, JavaScript, HTML, CSS, and liquid templating or dynamic scripting.
• Solid grasp of real time API integrations, Webhooks, data layers, and event driven architecture.
• Understanding of email deliverability basics, domain setup, and technical health checks.
• Clear communication skills in English to collaborate easily across international teams.

What Sets You Apart

• Official certifications in Braze or Tealium.
• Experience with mobile app data integrations, SDKs, or cloud platforms like AWS and Snowflake.
• Background working in Agile or Scrum environments or handling legacy CRM migrations.