Senior Coffee Store Manager — 2–3 Locations

Banenbingo; Rotterdam; Hybrid; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Unlimited good coffee

Job summary

Banenbingo in Rotterdam is seeking a strong Multi-Store Manager to expand our company culture, drive performance across our stores, and lead teams with clarity. You will manage two Wakuli locations in Rotterdam, two Team Leads supporting shift management and a team of 10–14 baristas.

You will spend 80% of time on shift, coaching and guiding your team to improve each week, while maintaining excellent customer experience and strong store operations.

Qualifications

• 3+ years of experience leading teams in hospitality, retail or operations.
• Track record of coaching, holding people accountable and growing performance.
• Fluency in English (Dutch is a plus).
• Availability of 38 hours/week, including at least 1 day on the weekend.

Responsibilities

• Lead Team Leads with coaching, clarity and structure.
• Hire, onboard and develop new baristas and leads; build a strong team culture.
• Own the performance of the stores: revenue, waste, team, compliance and standards.
• Manage scheduling with leads; ensure the stores are open 365 days a year.
• Share best practices with the Store Management Team to support expansion.

Skills

Team leadership

People development

Coaching

Operational excellence

Job description

Banenbingo in Rotterdam is seeking a strong Multi-Store Manager to expand our company culture, drive performance across our stores, and lead teams with clarity. You will manage two Wakuli locations in Rotterdam, two Team Leads supporting shift management and a team of 10–14 baristas.

You will spend 80% of time on shift, coaching and guiding your team to improve each week, while maintaining excellent customer experience and strong store operations.