Senior Account Manager — Hybrid, Strategic Client Lead

twentysix; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Mental health support

Flexible hybrid working policy

Training and certifications

Buddy Program

Job summary

DEPT® is seeking a Senior Account Manager to build strong client relationships and oversee delivery of integrated campaigns. You’ll manage briefs, schedules, and team workflows across designers, copywriters, and developers to ensure profitable, high-quality outcomes.

You’ll work with a collaborative team in a hybrid environment, focusing on strategic client partnerships, deadline discipline, and budget control while maintaining DEPT® brand integrity.

Qualifications

• Experience delivering multi-channel marketing communications including digital and direct
• Highly organised with the ability to manage multiple projects simultaneously
• Ambitious with ability to think strategically and contribute to the agency
• Ability to meet deadlines and manage schedules and priorities
• Motivated to learn, grow and improve
• Personable and a motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Strong planning and organisation abilities
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to manage budgets

Responsibilities

• Manage, draft and review client briefs
• Ensure deadlines are met across campaigns and liaise with the Account Director on capacity
• Liaise with clients, clarify questions, manage expectations and communicate status or recommendations
• Distill and transfer client feedback to designers and copywriters
• Prioritise workloads and escalate when needed
• Protect DEPT® brand values while meeting client requirements
• Understand clients’ business, strategy and challenges to advise on solutions
• Build relationships with key clients through meetings, calls and reviews
• Maintain high standards and add value to projects
• Ensure projects are delivered on time and within budget
• Promote DEPT® products and services to clients
• Escalate issues to senior management when necessary
• Test creatives across client-owned channels

Skills

Client management

Campaign planning

Multichannel marketing

Budget management

Stakeholder management

Strategic thinking

Communication skills

Team collaboration

Job description

DEPT® is seeking a Senior Account Manager to build strong client relationships and oversee delivery of integrated campaigns. You’ll manage briefs, schedules, and team workflows across designers, copywriters, and developers to ensure profitable, high-quality outcomes.

You’ll work with a collaborative team in a hybrid environment, focusing on strategic client partnerships, deadline discipline, and budget control while maintaining DEPT® brand integrity.