SAP Cloud Delivery Lead & DevOps Manager

SAP SE; Nederland; Ibrido; EUR 150.000 - 210.000; Tempo pieno

Descrizione del lavoro

SAP SE, Netherlands, is seeking a people-focused technical leader to build and manage a DevOps organization within Sovereign Cloud Delivery. You will hire and grow the local team, drive day-to-day operations, ensure SLA adherence, and optimize TCO while collaborating with global delivery teams across countries.

You will lead with strategic thinking and emotional intelligence, guiding transformation and developing high-performing teams through project management excellence.

Competenze

• Proven experience leading technical teams in cross-cultural environments.
• Strong background operating SAP solutions in a public cloud.
• Experience in customer-facing technical roles and escalation handling.

Mansioni

• Hire and grow a local DevOps Engineering team in line with Dutch regulatory requirements.
• Drive day-to-day operations, ensuring best-in-class service delivery and SLA adherence.
• Set and monitor team KPIs, including availability and time to recovery (TTR).
• Lead by example, drive accountability for annual goals and continuous improvement.
• Represent SAP in customer and partner engagements and align with global delivery teams.
• Utilize SAP Sovereign Cloud AI tools in day-to-day tasks and drive AI adoption within teams.

Conoscenze

DevOps leadership

SAP cloud ops

Resource planning

Mentoring

Cross-cultural teamwork

Customer-facing

SLA management

ITIL processes

Descrizione del lavoro

SAP SE, Netherlands, is seeking a people-focused technical leader to build and manage a DevOps organization within Sovereign Cloud Delivery. You will hire and grow the local team, drive day-to-day operations, ensure SLA adherence, and optimize TCO while collaborating with global delivery teams across countries.

You will lead with strategic thinking and emotional intelligence, guiding transformation and developing high-performing teams through project management excellence.