SAP Cloud Delivery Lead & DevOps Manager

SAP SE; 's-Hertogenbosch; On-site; EUR 120,000 - 180,000; Full time

Job summary

SAP SE in the Netherlands, headquartered in ’s‑Hertogenbosch, seeks a people-focused technical leader to build and lead the Sovereign Cloud Delivery DevOps team. You will guide SAP cloud operations, drive high-performing teams, and ensure top-tier service delivery in collaboration with global delivery peers.

The role emphasizes strategic thinking, emotional intelligence, and strong project-management abilities to transform business operations and optimize performance while maintaining close

Qualifications

• Proven experience leading technical teams in collaborative, cross-cultural environments.
• Strong background operating SAP solutions in a public cloud.
• Experience in customer-facing technical roles and escalation handling.

Responsibilities

• Hire and grow a local DevOps Engineering team in line with Dutch regulatory requirements.
• Drive day-to-day operations, ensuring SLA adherence and continuous TCO optimisation.
• Set and monitor KPIs including availability and time to recovery (TTR).
• Lead by example and drive a continuous improvement mindset across the team.
• Represent SAP in customer and partner engagements and align with global delivery teams.

Skills

People leadership

DevOps leadership

SAP Cloud

Resource planning

Mentoring

SLA management

Customer-facing

Tools

ITIL

Job description

SAP SE in the Netherlands, headquartered in ’s‑Hertogenbosch, seeks a people-focused technical leader to build and lead the Sovereign Cloud Delivery DevOps team. You will guide SAP cloud operations, drive high-performing teams, and ensure top-tier service delivery in collaboration with global delivery peers.

The role emphasizes strategic thinking, emotional intelligence, and strong project-management abilities to transform business operations and optimize performance while maintaining close