Sales Support Specialist

Omoda & Jaecoo Nederland; Amsterdam; On-site; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Commuting allowance

Company car (depends on role)

Global growth exposure

Professional development

Automotive brand launches

Job summary

Omoda & Jaecoo Nederland in Amsterdam is seeking a Sales Support Specialist with strong financial analysis skills. You will provide administrative and operational support to the sales team, coordinating with logistics, finance, marketing, and customers to drive performance.

The role requires 1–2 years in sales support, proficiency in MS Office and CRM tools, and excellent English communication. On-site work in our Amsterdam office, with growth opportunities within a fast-growing automotive brand

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or related field.
• 1–2 years in sales support, administrative support, or customer service.
• Proficiency with Microsoft Office and CRM software.
• Strong English communication (written and spoken).
• Excellent organization, time management, and attention to detail.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Coordinate dealer communications and payout approvals.
• Generate and analyze sales reports for management.
• Assist in dealer inventory and stock management with supply chain.
• Prepare proposals, quotes, contracts, and presentations.
• Maintain CRM data and track sales leads.
• Support meetings, travel arrangements, and events.
• Coordinate with logistics, finance, and marketing to fulfill requests.
• Provide frontline customer support and escalate issues as needed.

Skills

MS Office Suite

CRM software

Data analysis tools

English communication

Organizational skills

Time management

Team collaboration

Education

Bachelor’s degree in Business Administration

Associate degree with relevant experience

Tools

Salesforce

HubSpot

Zoho

Job description

We are looking for a Sales Support Specialist with strong Financial Analysis skills to join our team in Amsterdam.

The Sales Support Specialist is responsible for providing comprehensive administrative, operational, and coordination support to the sales team to drive sales performance, enhance customer experience, and ensure smooth sales process execution. This role acts as a key liaison between sales representatives, customers, internal departments (e.g., marketing, logistics, finance), and plays a critical part in optimizing sales efficiency and achieving revenue targets.

Key Responsibilities

• Responsible for, and assisted by sales representatives, for dealers communication in terms of dealer rebate reimbursement, commercial policy calculation and getting approval for payout.
• Generate sales reports: compile and analyze sales data (e.g., sales volume, lead conversion rate, customer retention) to provide insights for sales managers’ decision-making; ensure timely submission of weekly/monthly/quarterly reports.
• Assist in dealer inventory and stock management: monitor product availability, inform sales teams of stock levels, and coordinate with the supply chain team to avoid stock outs or overstock situations.
• Assist sales representatives in preparing sales materials, including proposals, quotations, contracts, and product presentations, ensuring accuracy and alignment with company standards.
• Manage sales-related administrative tasks: maintain customer databases (CRM), track sales leads, update sales records, and file documents (digital and physical) systematically.
• Support sales team operations: schedule client meetings, arrange business trips (flights, accommodations), prepare meeting agendas and minutes, and assist in organizing sales events (e.g., product launches, client seminars).
• Coordinate with internal teams to fulfill customer requests: communicate with logistics for order processing and delivery tracking, collaborate with finance for invoice issuance and payment follow-up, and liaison with marketing for promotional materials or campaign support.
• Provide customer support: respond to basic customer inquiries (via phone, email, or online platforms) regarding product details, order status, and after-sales services; elevate complex issues to relevant sales or technical teams promptly.

Requirements & Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; associate degree with relevant work experience is also acceptable.
• Work Experience: 1-2 years of proven experience in sales support, administrative support, or customer service roles; experience in B2B/B2C sales environments is a plus.
• Core Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software (e.g., Salesforce, HubSpot, Zoho); ability to use data analysis tools is an advantage.
• Excellent communication skills (verbal and written) in English.
• Strong organizational and time-management skills: ability to prioritize tasks, manage multiple projects simultaneously, and meet tight deadlines. Attention to detail: high accuracy in preparing documents, entering data, and verifying information. Team collaboration: willingness to support the sales team and work cross-functionally with other departments.
• Personal Traits: Self-motivated, reliable, adaptable, and able to work independently in a fast-paced environment.

What we offer

• Competitive salary and benefits package
• Commuting allowance or company car (depending on the position)
• The opportunity to be part of a pioneering team launching new automotive brands in Europe
• Opportunities for professional development within a fast-growing global organization
• Professional development and learning opportunities.

Other

On- site work from Monday to Friday in our Office in Amsterdam.