Sales Representative (Derm)

Novartis; Amsterdam; Hybrid; EUR 60,000 - 112,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible and hybrid working

Job summary

Novartis AG in Amsterdam is seeking a Sales Representative to execute the in-field commercial strategy for priority brands within a defined territory. You will drive high-quality customer engagement, deliver brand plans, and meet sales objectives in line with Novartis policies and compliance.

You will apply value-based selling, leverage digital tools (e.g., RepAI, IDS+, OnCore, Veeva, CRM) and collaborate with TA Marketing, Medical TA, and cross-functional partners to maximize account

Qualifications

• Experience in field sales within pharma or healthcare is preferred.
• Strong communication and presentation skills are required.
• Ability to analyze market data and translate into action plans.

Responsibilities

• Execute the ICE field execution framework and tailor messages by segment.
• Promote products and engage customers with compliant, high-quality promotion.
• Explain clinical data and product use to healthcare professionals.
• Maximize technology enablement support for customer engagement.
• Share field insights to inform local strategies.
• Participate in events and promotional activities in line with governance.

Skills

Sales skills

Relationship building

CRM proficiency

Strategic mindset

Tools

ViP tool

IDS+

OnCore

Veeva

CRM

Job description

Salary Range: €60,100.00 - €111,700.00

Job Description Summary

The Sales Representative is responsible for executing the in-field commercial strategy for assigned priority brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivery of agreed sales objectives, in line with Novartis policies, ethical standards, and compliance requirements.

Job Description

Major accountabilities:

• Execute the ICE field execution framework by: segmenting customers according to company standards (e.g., via ViP tool), applying value-based tiering, using tailored promotional content and key messages by segment audience, adhering to data driven call plans suggestions (e.g., via IDS+), consistently deploying personalized omnichannel customer journeys enabled by global International digital tools (e.g., RepAI, IDS+, OnCore,Veeva, etc.), timely documenting customers visits.
• Deliver high-quality, compliant product promotion in-field activities and customer engagements, in alignment with brand and TA strategies and by: applying approved messages through the 6 Impact Behaviors (6IBs) selling model, leveraging technology enablement to enhance customer engagement (e.g. RepAI, IDS+, OnCore, Veeva, CRM, etc.), continuously improving execution quality through building on coaching feedback inputs, field effectiveness assessment reports (STEM) and performance insights (e.g. BEST, C360, etc.) with respective area manager and/or sales head.
• Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use.
• Maximize technology enablement support systems, e.g. "next best action" proposals,to enhance customer engagement impact.
• Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and territory needs and priorities, to develop actions to address them.
• Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.
• Collaborate cross-functionally with TA Marketing, Medical TA, Value & Access, and Execution Excellence partners.
• Operate fully in line with Novartis policies, ethical standards, and local regulatory requirements.

Key performance indicators:

• Achievement of sales targets and objectives
• Quality and effectiveness of customer interactions, including adherence to: 6IBs selling model, value-based tiering and personalized omnichannel customer engagement targets achievement
• Coverage and frequency against suggested call plans
• Adherence to compliance, reporting, and CRM standards
• Quality of insights provided to cross-functional teams
• Progress on field effectiveness assessment (incl Capability building requirements)
• Adherence to International Commercialization Excellence - field sales guidelines and targets
• Completed product and disease knowledge tests (if applicable)

Benefits & Rewards

At Novartis, we're committed to reimagining medicine together - and rewarding the people who make it happen.

Expected Annual Base Salary Range for role: € 60.100 to € 111.700

The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.

In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters.

We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave.

The rewards of being part of our team go far beyond base pay and incentives.

• insurance plans
• retirement plans
• wellbeing resources
• global recognition programs
• flexible and hybrid working options, where possible
• minimum 14 weeks paid parental leave
• performance-based bonus depending on certain performance parameters

Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf

Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Skills Desired

• Change Management
• Coaching
• Collaboration
• Commercial Excellence
• Complexity Management
• Leadership
• Mentorship
• Professional Ethics