Sales Representative (Derm)

NL08 (FCRS = NL008) Novartis Pharma B.V.; Amsterdam; On-site; EUR 60,000 - 112,000; Full time

Benefits offered by this job

Insurance plans

Retirement plans

Wellbeing resources

Global recognition programs

Flexible & hybrid working options

14 weeks parental leave

Job summary

Novartis Pharma B.V. in Amsterdam seeks a Sales Representative to execute field strategy for priority brands, focusing on high-quality customer engagement and alignment with policies and compliance.

You will deliver planned promotions, report insights, and collaborate with TA Marketing and Medical teams across the territory. The role emphasizes compliant field activities, use of digital tools, and data-driven call plans to achieve defined sales objectives while adhering to governance

Responsibilities

• Execute the ICE field execution framework by segmenting customers, applying value-based tiering, and documenting visits.
• Deliver compliant product promotion in-field activities aligned with brand and TA strategies.
• Act as a commercial partner to HCPs, explaining data and proper product use.
• Maximize technology enablement to enhance engagement and action.
• Collect and share field insights on customer needs and market dynamics.
• Participate in local events and cross-functional collaboration in governance-compliant ways.

Job description

Salary Range

Salary Range: €60,100.00 - €111,700.00

Job Description Summary

The Sales Representative is responsible for executing the in-field commercial strategy for assigned priority brands within a defined territory. The role focuses on high-quality customer engagement, effective execution of brand and tactical plans, generating demand, and delivery of agreed sales objectives, in line with Novartis policies, ethical standards, and compliance requirements.

Job Description

Job Description Major accountabilities: Execute the ICE field execution framework by: segmenting customers according to company standards (e.g., via ViP tool), applying value-based tiering, using tailored promotional content and key messages by segment audience, adhering to data driven call plans suggestions (e.g., via IDS+), consistently deploying personalized omnichannel customer journeys enabled by global International digital tools (e.g., RepAI, IDS+, OnCore,Veeva, etc.), timely documenting customers visits. Deliver high-quality, compliant product promotion in-field activities and customer engagements, in alignment with brand and TA strategies and by: applying approved messages through the 6 Impact Behaviors (6IBs) selling model, leveraging technology enablement to enhance customer engagement (e.g. RepAI, IDS+, OnCore, Veeva, CRM, etc.), continuously improving execution quality through building on coaching feedback inputs, field effectiveness assessment reports (STEM) and performance insights (e.g. BEST, C360, etc.) with respective area manager and/or sales head. Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use. Maximize technology enablement support systems, e.g. “next best action” proposals,to enhance customer engagement impact. Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and territory needs and priorities, to develop actions to address them. Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards. Collaborate cross-functionally with TA Marketing, Medical TA, Value & Access, and Execution Excellence partners. Operate fully in line with Novartis policies, ethical standards, and local regulatory requirements.

Major Accountabilities

• Execute the ICE field execution framework by: segmenting customers according to company standards (e.g., via ViP tool), applying value-based tiering, using tailored promotional content and key messages by segment audience, adhering to data driven call plans suggestions (e.g., via IDS+), consistently deploying personalized omnichannel customer journeys enabled by global International digital tools (e.g., RepAI, IDS+, OnCore,Veeva, etc.), timely documenting customers visits.
• Deliver high-quality, compliant product promotion in-field activities and customer engagements, in alignment with brand and TA strategies and by: applying approved messages through the 6 Impact Behaviors (6IBs) selling model, leveraging technology enablement to enhance customer engagement (e.g. RepAI, IDS+, OnCore, Veeva, CRM, etc.), continuously improving execution quality through building on coaching feedback inputs, field effectiveness assessment reports (STEM) and performance insights (e.g. BEST, C360, etc.) with respective area manager and/or sales head.
• Act as a trusted therapeutic area commercial partner to HCPs, explaining clinical data, evidence, and appropriate product use.
• Maximize technology enablement support systems, e.g. “next best action” proposals,to enhance customer engagement impact.
• Collect, interpret, and share field insights on best practices, customer needs, market dynamics, competitor activity, and territory needs and priorities, to develop actions to address them.
• Participate in or contribute to local events, meetings, and promotional activities in compliance with governance standards.
• Collaborate cross-functionally with TA Marketing, Medical TA, Value & Access, and Execution Excellence partners.
• Operate fully in line with Novartis policies, ethical standards, and local regulatory requirements.

Key Performance Indicators

• Achievement of sales targets and objectives
• Quality and effectiveness of customer interactions, including adherence to: 6IBs selling model, value-based tiering and personalized omnichannel customer engagement targets achievement
• Coverage and frequency against suggested call plans
• Adherence to compliance, reporting, and CRM standards
• Quality of insights provided to cross-functional teams
• Progress on field effectiveness assessment (incl Capability building requirements)
• Adherence to International Commercialization Excellence – field sales guidelines and targets
• Completed product and disease knowledge tests (if applicable)

Benefits & Rewards

At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. Expected Annual Base Salary Range for role: € 60.100 to € 111.700 The base salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically. In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits in kind to help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeing resources and global recognition programs. In addition, we provide flexible and hybrid working options, where possible, and minimum 14 weeks paid parental leave. Read our brochure to learn more about our global total rewards offering: https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdf Note: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Benefits List

• insurance plans
• retirement plans
• wellbeing resources
• global recognition programs
• flexible and hybrid working options, where possible
• minimum 14 weeks paid parental leave

Skills Desired

Change Management, Coaching, Collaboration, Commercial Excellence, Complexity Management, Leadership, Mentorship, Professional Ethics Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.

Additional Information

In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov.