Sales & Operations Manager | English only

Adams Multilingual Recruitment; Eindhoven; On-site; EUR 70,000 - 75,000; Full time

Benefits offered by this job

On-site position

8% holiday allowance

25 days holiday

Permanent role opportunity

Job summary

Adams Multilingual Recruitment is seeking a Sales & Operations Manager for a global manufacturer of specialised industrial materials in Eindhoven, Netherlands. You will own site operations for ~10 staff, coordinating Sales, Customer Service, Quality Assurance, Production and Logistics, while shaping site leadership growth.

You will report to the Managing Director and drive improvements in efficiency, quality and customer satisfaction, with a hands-on, multi-disciplinary role.

Qualifications

• Local residency preferred.
• Professional fluency in English, spoken and written.
• At least 10 years of sales experience.
• At least 5 years of supervisory or management experience.
• Confident working with numbers and financial data.
• Strong working knowledge of Microsoft Word, Excel and the wider Office suite.
• Experience with ERP systems, ideally including exposure to SAP Business One.
• Able to produce clear reports for internal management and for customers.
• Well organized, with good timekeeping and the ability to manage multiple priorities under time pressure.
• Willing to travel occasionally to visit customers and distributors.
• Valid driving licence and passport required.

Responsibilities

• Manage and coordinate the daily activities of the Sales, Customer Service, Quality Assurance, Production and Logistics departments.
• Ensure departmental activities align with company goals and customer requirements.
• Set priorities, objectives and expectations for teams and individual employees.
• Monitor performance through KPIs covering quality, delivery, service, productivity, sales and cost.
• Ensure effective communication and cooperation between departments.
• Identify operational issues, risks and bottlenecks, and ensure they are resolved in good time.
• Develop and implement improvements to processes, efficiency, quality and customer satisfaction.
• Oversee staffing, workload, training and performance management within the assigned departments.
• Coordinate resources and priorities to meet customer demand and business objectives.
• Support budgeting, cost control, forecasting and resource planning.
• Report on performance, key issues and improvement initiatives to the Managing Director.
• Contribute to short- and long-term business planning alongside management.

Skills

English fluency

Sales experience

Management experience

Numerical skills

Organization & time management

Travel willingness

Report writing

Team coordination

Customer visits

Tools

Microsoft Word

Microsoft Excel

Office Suite

SAP Business One

Job description

Are you an operations professional who can lead a diverse team one moment and get into the details of a production or order issue the next?

We are recruiting a Sales & Operations Manager on behalf of our client, a global manufacturer of specialised industrial materials, supplying sectors such as automotive, electronics, heavy machinery and office automation.

The company is part of a larger international group, but is a small- to mid-sized business in Europe. They have built their position over several decades through their expertise in materials engineering.

This is a newly created role reporting directly to the Managing Director. You will take day-to-day ownership of a site of around 10 employees, coordinating across Sales, Customer Service, Quality Assurance, Production and Logistics to keep operations running smoothly and customers satisfied. It is a hands-on position with real scope to shape how the site is managed and to grow into a broader leadership role over time.

Qualifications & Skills

• Local residency preferred
• Professional fluency in English, spoken and written
• At least 10 years of sales experience
• At least 5 years of supervisory or management experience
• Confident working with numbers and financial data
• Strong working knowledge of Microsoft Word, Excel and the wider Office suite
• Experience with ERP systems, ideally including exposure to SAP Business One
• Able to produce clear reports for internal management and for customers
• Well organised, with good timekeeping and the ability to manage multiple priorities under time pressure
• Willing to travel occasionally to visit customers and distributors
• Valid driving licence and passport required

Key Responsibilities

• Manage and coordinate the daily activities of the Sales, Customer Service, Quality Assurance, Production and Logistics departments
• Ensure departmental activities align with company goals and customer requirements
• Set priorities, objectives and expectations for teams and individual employees
• Monitor performance through KPIs covering quality, delivery, service, productivity, sales and cost
• Ensure effective communication and cooperation between departments
• Identify operational issues, risks and bottlenecks, and ensure they are resolved in good time
• Develop and implement improvements to processes, efficiency, quality and customer satisfaction
• Oversee staffing, workload, training and performance management within the assigned departments
• Coordinate resources and priorities to meet customer demand and business objectives
• Support budgeting, cost control, forecasting and resource planning
• Report on performance, key issues and improvement initiatives to the Managing Director
• Contribute to short- and long-term business planning alongside management

What\'s On Offer

• Gross annual salary between €70,000 and €75,000, incl. 8% holiday allowance
• 25 days of holiday, plus public holidays
• 12-month fixed-term contract, transitioning to a permanent position for the right candidate
• Full-time role, 40 hours per week, Monday to Friday, 08:30 to 17:00 with a 30-minute lunch break
• Fully on-site position

Interested? We\'d welcome your application.