Sales Consultant

Harmony Auto Netherlands

Rotterdam

On-site

EUR 27,000 - 42,000

Full time

2 days ago
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Job summary

Harmony Auto Netherlands is seeking a Sales Consultant to guide customers through their transition to electric driving. The role is full-time and on-site in Rotterdam, with responsibilities including welcoming visitors, identifying needs, and presenting clear vehicle offers.

You will conduct test drives, manage the sales journey from contact to delivery, and collaborate with the team on local marketing and digital inquiries.

Qualifications

  • Proven sales consulting and customer-focused approach.
  • Strong customer service mindset throughout the buying journey.
  • Excellent written and verbal communication skills across channels.
  • Interest in or knowledge of electric vehicles and automotive retail.
  • Ability to work on-site in Rotterdam and support showroom hours.

Responsibilities

  • Greet and engage showroom visitors, identify mobility needs, and provide advice.
  • Conduct test drives and prepare compelling vehicle offers.
  • Follow up on leads and manage the sales process from first contact to delivery.
  • Maintain high standards of customer service and brand consistency.
  • Coordinate with colleagues on local marketing and digital inquiries.
  • Build lasting relationships to achieve sales targets.

Skills

Sales consulting
Customer service
Communication
Electric vehicles knowledge
CRM proficiency
On-site retail
Lead follow-up

Tools

CRM software

Job description

Harmony Auto Netherlands is an automotive retail group dedicated to electric mobility in the Netherlands. The company builds and operates local dealerships for electric vehicle brands, supporting them with sales, marketing, and daily operations. Its first dealership is under development and will open soon in Zaandam, with a focus on honest advice, strong showroom experiences, and clear communication across online and in-store channels. Harmony Auto Netherlands works closely with each location to ensure consistent brand presentation, effective local marketing, and high-quality customer service. As electric mobility grows, the company aims to create reliable, customer-focused dealerships that people can trust for years to come.

Role Description

This full-time, on-site Sales Consultant role is based in Rotterdam and focuses on guiding customers through their transition to electric driving. The Sales Consultant will welcome and engage visitors in the showroom, identify their mobility needs, and provide clear, honest advice on suitable electric vehicles and related services. Daily responsibilities include conducting test drives, preparing offers, following up on leads, and managing the sales process from first contact through to delivery. The role also involves maintaining a high standard of customer service, ensuring consistent brand representation, and coordinating with colleagues on local marketing activities and digital inquiries. The Sales Consultant will work closely with the dealership team to achieve sales targets while building long-term customer relationships.

Qualifications
  • Strong Sales Consulting and Consulting skills, with the ability to understand customer needs and recommend appropriate solutions.
  • Proven focus on Customer Satisfaction and Customer Service, ensuring a positive and trustworthy experience throughout the buying journey.
  • Excellent Communication skills, both in-person and via phone, email, and digital channels, with clear and accessible language.
  • Interest in or knowledge of electric vehicles and automotive retail, with the willingness to learn product details and market developments.
  • Ability to work on-site in Rotterdam, including some evenings or weekends as needed to support showroom opening hours.
  • Solid organizational and follow-up skills, with attention to detail in documentation, offers, and customer records.
  • Comfort working with CRM systems and basic digital tools to manage leads, appointments, and communications.
  • Previous experience in automotive sales, retail sales, or customer-facing consulting roles is highly beneficial.
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