Sales Assistant (chinese speaker)

Harmony Auto Netherlands; Rotterdam; On-site; EUR 32,000 - 46,000; Full time

Benefits offered by this job

International working environment

Growth opportunities in automotive

Job summary

Harmony Auto Netherlands is seeking an organised and proactive Sales Support / Sales Administrator to back our sales team and keep daily sales administration running smoothly.

You will handle sales-related administration, process orders, manage customer documentation, and keep CRM/DMS records up to date, coordinating with customers, sales, Finance, and Aftersales teams.

Qualifications

• Experience in sales administration or a similar role.
• Strong administrative and organisational skills.
• High attention to detail and accuracy.
• Fluent in Chinese and English; Dutch is a strong plus.
• Experience with CRM/DMS systems is a plus.
• Automotive industry experience preferred.
• Valid driving licence is a plus.
• Proficient in Microsoft Office, especially Excel and Outlook.

Responsibilities

• Provide daily administrative support to the Sales team.
• Process and maintain customer orders and sales documentation.
• Prepare quotations, contracts and other sales documents.
• Enter and update customer and vehicle information in the CRM/DMS system.
• Follow up on customer orders and coordinate delivery information.
• Assist the Sales team with customer communication and admin requests.
• Coordinate with Sales, Finance, and Aftersales departments.
• Maintain accurate customer records and sales files.
• Assist with vehicle registration and delivery documentation.
• Prepare sales reports and assist with data collection and analysis.
• Follow company procedures and ensure documentation is complete and accurate.
• Support showroom activities and other administrative tasks as required.

Skills

Sales administration experience

Administrative & organisational skills

Fluent in Chinese

Fluent in English

Dutch language skills a plus

Independent & multitasking

MS Office (Excel & Outlook)

CRM/DMS experience

Automotive industry experience

Valid driving licence

Tools

CRM/DMS systems

Microsoft Office (Excel, Outlook)

Job description

We are looking for an organised, detail-oriented and proactive Sales Support / Sales Administrator to support our sales team and ensure the smooth operation of daily sales administration.

You will be responsible for sales-related administration, order processing, customer documentation, CRM updates and coordination between customers, the sales team and other departments.

Key Responsibilities

• Provide daily administrative support to the Sales team.
• Process and maintain customer orders and sales documentation.
• Prepare quotations, contracts and other sales-related documents.
• Enter and update customer and vehicle information in the CRM/DMS system.
• Follow up on customer orders and coordinate delivery-related information.
• Assist the Sales team with customer communication and administrative requests.
• Coordinate with Sales, Finance, and Aftersales departments.
• Maintain accurate customer records and sales files.
• Assist with vehicle registration, delivery documentation and other administrative procedures.
• Prepare sales reports and assist with data collection and analysis.
• Follow company procedures and ensure all documentation is complete and accurate.
• Support showroom activities and other administrative tasks when required.

Requirements

• Previous experience in sales administration, sales support, customer service or a similar position is preferred.
• Strong administrative and organisational skills.
• High attention to detail and accuracy.
• Good communication and coordination skills.
• Ability to work independently and manage multiple tasks.
• Proficient in Microsoft Office, especially Excel and Outlook.
• Experience with CRM or DMS systems is a plus.
• Fluent in Chinese and English.
• Dutch language skills are a strong plus.
• Experience in the automotive industry is preferred.
• Valid driving licence is a plus.

What We Offer

• A stable position within a growing automotive company.
• International and dynamic working environment.
• Opportunity to work closely with an international sales team.

Please note that visa sponsorship is currently not available for this position