Sales Advisor 5-12h (Temp contract, 8 weeks)

Weekday; Rotterdam; Sur place; EUR 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

Staff discount 20%

HIP program

Annual leave 25 days

Employee assistance program

Company pension

Diversity & inclusion

Résumé du poste

Weekday in Rotterdam is looking for a friendly Sales Advisor to join our store team for a part-time, 16-hour week contract during the holiday season. You will greet customers, assist at the cash desk, and help on the shop floor with stock and merchandising.

You’ll work closely with your team to create welcoming shopping experiences, share product knowledge, and provide proactive service to inspire confidence in our brand. Previous retail experience is helpful but not required.

Qualifications

• Customer-focused and friendly with a commitment to service.
• Adaptable to changing priorities and customer requests.
• Proactive and driven to take initiative with quality.
• Strong communication and active listening skills.
• Willing to learn and grow in a retail environment.
• Brand enthusiasm and passion for our collection.
• Schedule flexibility, including evenings and weekends.

Responsabilités

• Greet customers and provide high-level service on the shop floor.
• Assist at the cash desk, fitting rooms, and store operations.
• Process deliveries, replenish stock, and merchandise latest garments.
• Guide customers through their journey with proactive support.
• Collaborate with the team to create welcoming experiences.

Connaissances

Customer service

Retail experience

Communication

Adaptability

Teamwork

Fashion knowledge

Flexible schedule

Description du poste

• Part-time

Job Description

As the Sales Advisor, youare thefriendly face that greet our customers and embodythe heart of our brand.

You'llhave the opportunity to provide customers with high-level service at every turn. From initiating conversations toassistingat the cash desk, fitting rooms and throughout the shop floor,you'llplay a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishingstockand merchandising the latest garments on the shop floor.

Your roleisessential in creating welcoming experiences thatshowcasethe best ofour brand. With warmth and enthusiasm,you'llguide our customers through their journey, offering genuineassistanceand proactive service to uplift and inspire. Together, in collaboration with your team,you’llcreate moments that matter.

Whilepreviousexperience in customer service and familiarity withfabricsare nice to have,they'renot mandatory.

Qualifications

Customer-focused: You enjoy engaging with people and are committed to delivering excellent service.

Adaptable and flexible:Adaptable and responsive to changing priorities and customerrequests.

Action-oriented: Proactive and driven to take initiative and get things donewith quality.

Strong communicator:You have a genuine interest in people, communicateclearly, and actively listen to understandothersperspectives and needs.

Eager to learn: Open to feedback and always looking for opportunities to grow and develop.

Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers.

Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.

Preferable but not mandatory

Understandingof store operations & customer service skills frompreviousretail experience

Confident in offering customers advice on fashion trends, materials, sizingetc

Additional Information

This is apart-time temporary positionwith an average of 16hours per week.The duration of this contract is 8 weeks over the holiday season.

An integrity check via the warning register of thestichtingFraudeAanpakDetailhandelis part of the application procedure.

We’recommitted to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team,you’llenjoy a20% staff discount across all H&M Group brands-available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here .

In addition to this,Netherlands-based colleagues also receive:

25 daysof annual leave

Employee Assistance Program to support a healthy work-life balance

Company pension scheme

Inclusion & Diversity:

At H&M Group, we are committed to fostering inclusive, diverse, andequitableworkplaces across our entire organisation.We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world.That’swhy we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description:

Weekday is a creative multi-space featuring Weekday, Cheap Monday, Monki, exclusive drops, second hand and more. A mix of culture-inspired brands that evolve with the now and embrace the many true expressions of youth. Weekday is more than fashion - it's a platform for moods, moments, and culture in motion.