Sales Administrator

Nippon Recruitment; Randstad; On-site; EUR 28,000 - 34,000; Full time

Job summary

Nippon Recruitment specialises in international recruitment worldwide, with a focus on Japanese companies. On behalf of our customer, a European subsidiary of a Japanese group, we are looking for two sales administration professionals to support the sales team.

You will handle quotations, invoices, contracts and order confirmations, process orders, register customers, monitor performance, respond to inquiries, and assist in meetings and events. Proficiency in English and Japanese is required.

Qualifications

• Familiar with sales processes and CRM systems.
• Proficient in MS Office, MS CRM and SAP.
• Fluent in English and Japanese, both written and spoken.

Responsibilities

• Prepare quotations, invoices, contracts and order confirmations.
• Process customer orders and coordinate with departments for on-time delivery.
• Update customer information in the internal database and monitor performance.
• Prepare regular sales performance reports for the team.
• Respond to customer inquiries and manage order status.
• Support scheduling for sales meetings, travel, and events.
• Assist in promotional events, trade exhibitions and marketing campaigns.

Skills

CRM

Bilingual EN/JP

Tools

MS Office

MS CRM

SAP

Job description

Nippon Recruitment specialises in international recruitment worldwide, with a focus on Japanese companies. On behalf of our customer, a European subsidiary of a Japanese group, we are looking for two

Company information

Our client is a Japanese group operating in the maritime industry.

To support the sales team through admin tasks, ensuring smooth operations, effective communication, and timely and accurate execution of all sales-related activities.

• Preparing documents such as Quotations, Invoices, Contracts and Order Confirmation
• Processing customer orders and coordinate with relevant departments to ensure on-time shipment and delivery
• Registering and updating customer information in the internal database
• Monitoring sales performance and preparing regular reports for the sales team
• Responding to customer inquiries, providing information related to products, services, and order status
• Supporting scheduling and arrangements for sales team meetings, business trips, and appointments
• Assisting in the preparation and execution of promotional events, trade exhibitions, and marketing campaigns
• Handling internal and external correspondence related to sales operations
• Managing inventory of sales materials and promotional tools
• Supporting the team’s goal achievement by assisting in operational issues
• Collaborating with the finance team to verify invoice status and assist with A/R collection when necessary
• Ensure accurate and timely preparation and processing of sales documents
• Maintaining effective communication between sales, logistics, and CS
• Providing appropriate responses to customer inquiries

Job requirements

In order to qualify for this versatile and challenging position, required are at least the following criteria:

• Understanding of sales processes and customer relationship management (CRM)
• Software: MS Office, MS CRM, SAP
• Fluency in English and Japanese, both oral and written