RWAMS - Junior Security Officer

Rosewood Hotel Group; Amsterdam; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Flexible working hours

Paid time off

Complimentary room nights

Learning and development opportunities

Global career opportunities

Paid parental leave

Job summary

Rosewood Amsterdam is looking for a Junior Security Officer to start a rewarding career in hotel security. You will help maintain a safe environment while delivering professional and friendly service to guests and associates, learning from experienced Security Officers in a luxury hospitality setting.

Reporting to the Security Supervisor and Security Manager, you will collaborate with Front Office, Concierge, Housekeeping, Engineering, F&B, Events and Hotel Management, gaining hands-on

Qualifications

• MBO Level 2 Security Officer qualification or equivalent recognised security certification.
• Eager to learn, develop skills and build a long-term career in security and hospitality.
• Professional appearance and commitment to delivering excellent service to guests and colleagues.
• Excellent English communication; able to work in an international environment.
• Observant, responsible, and able to remain calm and professional in dynamic situations.
• Flexible and willing to work rotating shifts, including evenings, nights, weekends and public holidays.

Responsibilities

• Conduct security and safety patrols throughout the hotel and maintain a secure environment for guests, associates and visitors.
• Monitor access points, restricted areas and hotel activities, reporting risks or unusual situations.
• Support key-control procedures and learn CCTV and access-control systems in line with hotel standards.
• Greet and assist guests in a friendly, professional, service-oriented manner.
• Assist experienced colleagues in responding to incidents, emergencies and safety-related situations.
• Contribute to a safe, welcoming atmosphere by collaborating with hotel departments and security team members.

Skills

English communication

Observant

Professional appearance

Guest service orientation

Teamwork

Education

MBO Level 2 Security Officer qualification

Job description

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.

As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

As part of the Security team at Rosewood Amsterdam, you will begin your career in luxury hospitality security within a supportive and professional environment. Reporting to the Security Supervisor and Security Manager, you will work closely with Front Office, Concierge, Housekeeping, Engineering, Food & Beverage, Events, and Hotel Management while learning from experienced Security Officers.

This collaborative team is dedicated to creating a safe, secure, and welcoming environment for guests, associates, and visitors. Through hands-on experience, coaching, and development opportunities, you will gain valuable exposure to every aspect of hotel security while becoming an integral part of the guest experience.

YOUR ROLE

As a Junior Security Officer, you will take the first step in building a rewarding career in hotel security. Combining a strong sense of responsibility with a genuine passion for hospitality, you will help maintain a safe environment while delivering professional and friendly service to guests and associates.

Working alongside experienced colleagues, you will learn the fundamentals of luxury hotel security, including safety monitoring, access control, incident response, and guest assistance. Every shift provides an opportunity to develop your skills, gain practical experience, and contribute to the seamless operation of Rosewood Amsterdam.

HOW YOU’LL MAKE THE PLACE

• Conduct security and safety patrols throughout the hotel while helping maintain a secure environment for guests, associates, and visitors.
• Monitor access points, controlled areas, and hotel activities while identifying and reporting potential risks or unusual situations.
• Support key-control procedures and learn to operate CCTV and access-control systems in line with hotel standards.
• Welcome and assist guests in a friendly, professional, and service-oriented manner, contributing to an exceptional guest experience.
• Support experienced colleagues in responding to incidents, emergencies, and safety-related situations while following established procedures.
• Contribute to a safe, welcoming, and positive atmosphere by working collaboratively with hotel departments and security team members.

COULD THIS BE YOU?

• You hold a completed MBO Level 2 Security Officer qualification or an equivalent recognised security certification.
• You are eager to learn, develop your skills, and build a long-term career within security and hospitality.
• You have a professional appearance and take pride in delivering excellent service to guests and colleagues.
• You communicate effectively in English and enjoy working in an international and multicultural environment.
• You are observant, responsible, and able to remain calm and professional in different situations.
• You are flexible and willing to work rotating shifts, including evenings, nights, weekends, and public holidays.

OUR BENEFITS

• As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes flexible working hours, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.