Rooms Division supervisor - Baandomein

Baandomein; Heerlen; On-site; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Hotel stay discounts

Holiday allowance 8%

Year-end bonus 8.3%

Professional development courses

Job summary

Teaching Hotel Château Bethlehem (THCB) offers a unique educational environment where you will supervise and support HMSM students in the Front Office, manage daily operations, and assist guests with reservations and inquiries. You will train on the job, co-assessing first-year students and guiding their development while upholding high service standards.

We seek a team player with excellent communication skills, integrity, and reliability who can work shifts that may include mornings or

Qualifications

• Excellent communication skills required.
• Team player with integrity and reliability.
• Flexible schedule and willing to supervise students.

Responsibilities

• Supervise first-year practical students in the Front Office.
• Assist guests with check-ins, reservations and phone handling.
• Co-assess students daily and support development of individual talents.
• Act as ambassador for Teaching Hotel and ensure healthy work-life balance for staff.

Skills

Communication skills

Flexibility

Reliability

Integrity

Team player

Education

HBO-level education

Job description

Do you want to experience the unique opportunity to combine

true hospitality and education?

Teaching Hotel Château Bethlehem (THCB) is the practical learning environment for the Hotel Management School Maastricht (HMSM) students and is an integral part of the educational program. The Teaching Hotel consists of 26 rooms and suites, a bar, a restaurant as well as several meeting and banqueting spaces and offers HMSM students an innovative and practical learning experience. With the inspiring concept that the Teaching Hotel embodies, a unique selling point for both students and employees of the HMSM is created. The hotel is a real commercial hotel, run as an educational environment. Our guests have real expectations and are looking, also in the Teaching Hotel, for the hotel experience. This gives the position an extra dimension on top of regular operational and administrative responsibilities.

Meet your team

Our Teaching Hotel team is a mix of national and international coaches, interns, and part time HMSM students, as well as weekly rotating first-year HMSM students. It is a dynamic team where your opinion and initiatives are highly appreciated. Team members are passionate about their profession, inspiring and quality focused. As a team player you are flexible, reliable, you possess integrity and you have excellent communication skills.

Together we want to offer our guest a unique and WOW-experience!

Your tasks and responsibilities

As a RDM-supervisor you will work shifts independently at the Front Office department of our hotel. You will be partly responsible for the daily operations and standards of the Front Office department (assisting students in welcoming guests, making reservations, phone handling etc.). While training-on-the-job you are supervising and managing our first-year practical students. You observe and

co-assess students on a daily basis. You are focused on the development of our students and you have an eye for recognizing and stimulating individual talent. It’s also important to stimulate own initiative and individual responsibility by the students.

Our offer:

A position of 1.0 FTE

We are looking for a RDM supervisor to cover a colleague’s maternity leave;

So start as soon as possible, till July 2027 with possible extension

in a salary scale awarded depending on your qualifications and experience at level 6, min. €2657 – max. €3793 for a full time appointment. To this is added holiday allowance (8%) and a fixed year-end bonus (8.3%), a generous number of holidays, professionalization and employability hours and a complete offer to work vitally and with pleasure.

You will get a chance to gain supervisory experience in the RDM department. We also support training courses in first responder roles (BHV & BBMI).

Discounts on hotel stays at the Teaching Hotel for yourself or your friends and family.

It’s important to be a good ambassador, a host/hostess for the Teaching Hotel’s guests and students.

You are open to working shifts (from 6:45 – 15:00 or 14:45 – 23:00) 7 days a week, depending on your roster. Working hours are always scheduled by mutual agreement, where we try to find a healthy work-life balance.

The deadline for applications is September 8, 2026.

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