Retail Workforce Analytics & Performance Specialist

Crocs; Netherlands; Hybrid; EUR 60,000 - 90,000; Full time

Job summary

Crocs, Inc. in Hoofddorp, NL, is looking for a Work Force Management & Performance Specialist for Retail. The hybrid role centers on labor forecasting, productivity enhancement, and data-driven reporting across store networks.

The position requires strong analytical capabilities, advanced Excel skills, and experience with Kronos or similar WFM systems; Power BI is a plus. You will partner with store leadership to drive efficiency and impact.

Qualifications

• Strong analytical skills with the ability to interpret data and trends.
• Excellent communication and interpersonal skills for collaboration.
• Strategic mindset with focus on innovation and continuous improvement.

Responsibilities

• Create, manage, and report labour spend and forecast; analyse hours, USD/Euro, and SPH.
• Improve labour forecast model to optimize hours and budgets.
• Collaborate with field leaders and finance to develop payroll plans.

Skills

Analytical skills

Communication

Strategic mindset

Data-driven decisions

Tools

Kronos

Power BI

Microsoft Excel

Job description

Crocs, Inc. in Hoofddorp, NL, is looking for a Work Force Management & Performance Specialist for Retail. The hybrid role centers on labor forecasting, productivity enhancement, and data-driven reporting across store networks.

The position requires strong analytical capabilities, advanced Excel skills, and experience with Kronos or similar WFM systems; Power BI is a plus. You will partner with store leadership to drive efficiency and impact.