Retail Technology IT Architect

Rituals Cosmetics Enterprise B.V.; Amsterdam; On-site; EUR 110,000 - 140,000; Full time

Job summary

Rituals Cosmetics Enterprise B.V. is seeking an Retail Technology IT Architect to shape and evolve the technology architecture that supports our stores.

You will ensure a reliable, scalable, secure and future-proof retail technology landscape aligned with store needs and the Retail Technology strategy. You will own the end-to-end store technology landscape, translate business needs into practical architectural solutions, and drive standardization across POS devices, mobile tech, payment,

Responsibilities

• Act as the architectural owner of the end-to-end Retail Technology landscape.
• Define and maintain architecture principles, standards and guidelines for store technology.
• Manage the lifecycle and roadmap of store technology, ensuring it remains scalable, supportable and fit for purpose.
• Evaluate new technologies and innovations and assess their impact on store operations.
• Support architecture decisions and ensure proposed changes align with the wider technology landscape.
• Provide architectural direction for store technology assets, including POS devices, iPads, barcode scanners, payment terminals, Meraki equipment, CCTV, digital signage and meeting room equipment.
• Ensure partners and suppliers understand and adhere to relevant technology standards.
• Drive simplification, standardization and rationalization across the store environment.
• Work with suppliers to improve the performance, reliability and supportability of technology solutions.
• Ensure new technology is properly designed, tested and validated before deployment.
• Establish and maintain a representative store lab for testing, validation and pilots.
• Analyze recurring incidents and translate findings into structural technology improvements.
• Facilitate root cause analysis and problem management sessions with IT teams and external partners.
• Translate store pain points into long-term architectural improvements and measurable service enhancements.
• Act as the architectural voice of the stores within IT.
• Contribute to the long-term Retail Technology strategy and the transition towards proactive and predictive technology management.

Job description

As Retail Technology IT Architect, you are responsible for shaping and evolving the technology architecture that supports our stores. You ensure that our retail technology landscape is reliable, scalable, secure and future-proof, while remaining closely aligned with the needs of our stores and the wider Retail Technology strategy.

In this role, you combine strong technical knowledge with a clear understanding of retail operations. You act as the architectural owner of the end-to-end store technology landscape and ensure that technology choices and solutions are coherent, supportable and aligned with our long-term direction. You will work across Retail, Store IT, Enterprise IT, suppliers and project teams to define architecture principles, drive standardization and enable continuous improvement across the store environment.

You understand how technology is used in practice and know how to translate business and operational needs into practical architectural solutions. Whether it concerns POS devices, mobile technology, payment solutions, networking, digital signage or store infrastructure, you ensure that all components fit together as part of a scalable and well-governed technology landscape.

You will also play a key role in technology lifecycle management and problem management, identifying recurring issues, assessing structural improvements and ensuring that lessons from operations are reflected in our architecture and standards. With your analytical mindset and hands-on approach, you help reduce complexity, improve the store experience and enable more reliable and efficient retail operations.

In this role, you will:

• Act as the architectural owner of the end-to-end Retail Technology landscape.
• Define and maintain architecture principles, standards and guidelines for store technology.
• Manage the lifecycle and roadmap of store technology, ensuring it remains scalable, supportable and fit for purpose.
• Evaluate new technologies and innovations and assess their impact on store operations.
• Support architecture decisions and ensure proposed changes align with the wider technology landscape.
• Provide architectural direction for store technology assets, including POS devices, iPads, barcode scanners, payment terminals, Meraki equipment, CCTV, digital signage and meeting room equipment.
• Ensure partners and suppliers understand and adhere to relevant technology standards.
• Drive simplification, standardization and rationalization across the store environment.
• Work with suppliers to improve the performance, reliability and supportability of technology solutions.
• Ensure new technology is properly designed, tested and validated before deployment.
• Establish and maintain a representative store lab for testing, validation and pilots.
• Analyze recurring incidents and translate findings into structural technology improvements.
• Facilitate root cause analysis and problem management sessions with IT teams and external partners.
• Translate store pain points into long-term architectural improvements and measurable service enhancements.
• Act as the architectural voice of the stores within IT.
• Contribute to the long-term Retail Technology strategy and the transition towards proactive and predictive technology management.