EMEA Retail Technology Lead: Adoption & Growth

New Balance

Amsterdam

Hybrid

EUR 130,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Discretionary Bonus Opportunity
Discount on health insurance
8% holiday allowance
Flexible Working Hours
Pension Scheme
25 days Annual Leave per year
Up to €300 travel allowance each month
Hybrid working
On-site Gym
Employee Discount
Work from-home allowance
Home working equipment
Sports subscription services
20 days remote per year

Job summary

New Balance is seeking a Senior Manager, Retail Technology EMEA to lead regional technology initiatives across POS, store IT, connectivity and ERP integrations. You will partner with EMEA Retail, DTC leadership and global product teams to translate business needs into technology deliverables and regional roadmaps.

This role drives adoption, readiness and value realization, balancing regional priorities with global standards, and leads a high-performing team to ensure reliable, scalable retail

Qualifications

  • Extensive leadership in retail or DTC technology and business partnership roles.
  • Strong understanding of retail operations, omnichannel journeys and tech ecosystems.
  • Experience executing global tech capabilities across multiple markets in EMEA.
  • Strong stakeholder management and executive communication skills.
  • Experience in athletic footwear, apparel, consumer goods or complex omnichannel retail is preferred.

Responsibilities

  • Lead the last-mile execution of retail technology capabilities across EMEA.
  • Own regional technology readiness for global retail product releases and major technology changes.
  • Ensure global tech solutions are implemented and operational in regional environments.
  • Establish clear ownership for regional retail technology outcomes and address execution gaps.
  • Provide senior leadership and escalation when delivery or operational outcomes are at risk.
  • Act as senior technology partner to EMEA Retail and DTC leadership across multiple functions.

Skills

Retail technology leadership
Stakeholder management
Agile / hybrid delivery
Executive communication
Experience in athletic footwear

Tools

POS systems
ERP
CRM
Order management
Data integrations

Job description

New Balance is seeking a Senior Manager, Retail Technology EMEA to lead regional technology initiatives across POS, store IT, connectivity and ERP integrations. You will partner with EMEA Retail, DTC leadership and global product teams to translate business needs into technology deliverables and regional roadmaps.

This role drives adoption, readiness and value realization, balancing regional priorities with global standards, and leads a high-performing team to ensure reliable, scalable retail

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