Retail Store Supervisor - Lead & Inspire Customer Experience

VFCorporation; Rotterdam; On-site; EUR 27,000 - 34,000; Part time

Benefits offered by this job

Be part of iconic brand

Inclusive team environment

Career growth in retail leadership

Learning opportunities

Job summary

Timberland in Rotterdam is seeking a Store Supervisor to help lead the store team and deliver exceptional customer experiences. This role supports the Store Manager to drive commercial success and operational excellence on the shop floor.

The ideal candidate has retail or customer-facing supervisory experience, strong leadership and communication skills, and the ability to coach teams in a fast-paced environment. 30-hour week with weekend availability is required.

Qualifications

• Previous experience in a retail, hospitality or customer-facing supervisory role.
• Passion for delivering exceptional customer experiences.
• Ability to lead, motivate and coach others with a positive approach.
• Strong communication and interpersonal skills.
• Proactive attitude with ability to prioritize and take initiative.
• Comfortable in a fast-paced retail environment.
• Excellent organizational skills and attention to detail.
• Ability to balance customer service, team leadership and operations.

Responsibilities

• Lead by example on the shop floor and support the Store Manager in driving commercial success.
• Create a welcoming and engaging store environment for every customer.
• Coach, motivate and support team members in day-to-day activities.
• Drive sales through proactive customer engagement and product recommendations.
• Support daily operations including opening and closing procedures.
• Monitor visual merchandising standards and ensure brand reflection.
• Manage stock handling, replenishment and general store organization.
• Assist with team scheduling, task delegation and floor coverage.
• Ensure company policies, procedures and health & safety guidelines are followed.

Skills

Customer service

Leadership

Communication

Retail experience

Organizational skills

English proficiency

Job description

Timberland in Rotterdam is seeking a Store Supervisor to help lead the store team and deliver exceptional customer experiences. This role supports the Store Manager to drive commercial success and operational excellence on the shop floor.

The ideal candidate has retail or customer-facing supervisory experience, strong leadership and communication skills, and the ability to coach teams in a fast-paced environment. 30-hour week with weekend availability is required.