Retail Sales Associate

Puma Group; Halfweg; On-site; EUR 24,000 - 32,000; Full time

Job summary

PUMA Group is seeking a customer-focused team player to enhance in-store experience and drive sales. You will engage with customers, uphold brand standards, and assist with merchandise flow while maintaining a clean, well-presented store environment.

Ideal candidates have retail experience, excellent communication, and a passion for the PUMA brand. Training will cover store operations, POS use, and product knowledge to support a dynamic retail team.

Qualifications

• Prior sales experience in retail or fast-paced environment.
• Passion for the PUMA brand and products.
• Customer-oriented, reliable, and friendly personality.
• Strong communication skills and teamwork.
• Ability to learn quickly and use basic computer tools.

Responsibilities

• Provide excellent customer service on the floor in line with PUMA values and standards.
• Help achieve sales, KPI, and profitability goals through effective service.
• Process sales transactions quickly, accurately, and safely at the register.
• Maintain store cleanliness and visuals following PUMA guidelines.
• Handle incoming and outgoing merchandise and support product flow.

Skills

Sales experience

Customer service

Team player

MS Office basics

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome.

YOUR MISSION:

• You provide excellent customer service and consistently apply it on the floor in line with PUMA values and established service standards.
• You make sure that through effective customer service, your individual performance meets or exceeds sales, KPI, and profitability goals.
• You ensure a quick, competent, safe, and accurate processing of sales transactions at the register.
• You maintain cleanliness and order in the store and follow all visual merchandising guidelines according to PUMA values.
• You are responsible for handling incoming and outgoing merchandise.
• You look for ways to improve merchandise flow and communicate these to your team.

YOUR TALENT:

• First sales experience, preferably in a dynamic retail environment
• Passion for the PUMA brand
• Customer-oriented, reliable, and friendly personality
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic knowledge of MS Office programs

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.