Retail Sales Associate

PUMA Europe GmbH Vestiging Nederland; Amsterdam; On-site; EUR 24,000 - 30,000; Full time

Job summary

PUMA Europe GmbH Vestiging Nederland is seeking a motivated retail team member to deliver exceptional customer service on the shop floor. You will contribute to achieving sales and KPI goals while ensuring accurate transactions and a clean, well merchandised store environment.

The role emphasizes teamwork, quick learning, and a customer-focused approach to help drive profitability and a positive shopping experience for all visitors.

Qualifications

• First sales experience in retail is preferred.
• Customer-oriented, reliable and friendly personality.
• Strong team player with good communication.
• Able to learn quickly and use MS Office basics.

Responsibilities

• Provide excellent customer service on the shop floor.
• Meet or exceed sales, KPI, and profitability goals.
• Handle sales transactions at the register quickly and accurately.
• Maintain store cleanliness and follow visual merchandising guidelines.
• Manage incoming and outgoing merchandise and communicate improvements.
• Support team with merchandise flow and store operations.

Skills

Sales experience

Customer service

Team player

Communication skills

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and to let our individual talent and experience shine.

Applying for a job at PUMA is easy.

YOUR MISSION

You provide excellent customer service and consistently apply it on the floor in line with PUMA values and established service standards.

You make sure that through effective customer service, your individual performance meets or exceeds sales, KPI, and profitability goals.

You ensure a quick, competent, safe, and accurate processing of sales transactions at the register.

You maintain cleanliness and order in the store and follow all visual merchandising guidelines according to PUMA values.

You are responsible for handling incoming and outgoing merchandise.

You look for ways to improve merchandise flow and communicate these to your team.

YOUR TALENT

• First sales experience, preferably in a dynamic retail environment
• Passion for the PUMA brand
• Customer-oriented, reliable, and friendly personality
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic knowledge of MS Office programs

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience.

To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers.

The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture.

PUMA supports over 21,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.