Restaurant Manager Hospitality Arnhem

A Beautiful Mess; Arnhem; Hybrid; EUR 42,000 - 54,000; Full time

Job summary

A Beautiful Mess in Arnhem is seeking an experienced Restaurant Manager to lead the floor and drive daily operations with a hands-on approach. You will be visible to guests, coach the team, and ensure superb service, processes and development across staff and trainees.

You will balance quality, people and profitability, monitor indicators, and collaborate with a diverse, international team in Rozet to create a welcoming atmosphere and social impact through hospitality.

Qualifications

• At least 4 years of hospitality experience, including 2 years in a leadership role.
• Fluent in Dutch and English; other languages are a plus.

Responsibilities

• Daily management of the floor team and guest interactions.
• Coaching, motivating and supervising staff; ensure a safe, professional environment.
• Draw up rosters, manage stock, orders and supplier relations.
• Conduct job interviews and support induction and training.
• Monitor service quality, hospitality, and financial performance.

Skills

Leadership

Team development

Coaching

Customer service

Dutch & English fluency

Job description

Are you an experienced hospitality manager who stands firmly on the floor and has an eye for people?

Full-time | A Beautiful Mess Arnhem Rozet

Do you want to work at a place where hospitality, social impact and team development come together? Then this role as Restaurant Manager at A Beautiful Mess in Arnhem is for you.

About A Beautiful Mess

A Beautiful Mess is a social enterprise and hospitality concept of Refugee Company. In the restaurants and community cafes, colleagues work together with newcomers on their future. They work on the basis of quality, hospitality and inclusion, with much attention to talent development.

In Arnhem, A Beautiful Mess sits in the middle of Rozet: a connecting place for the city where culture, meeting and impact come together.

The role of Restaurant Manager

As Restaurant Manager, together with the current restaurant manager, you will lead the team and be responsible for daily operations. You will actively work on the floor, be visible to guests and colleagues and ensure that service, processes and team development are aligned.

You combine hands-on leadership with overview: you monitor quality, steer by figures and create a safe, professional working environment in which colleagues can grow. These are often colleagues and trainees taking their first steps in the Dutch labor market.

What will you do?

Leadership & team development

• – Daily management of the team on the floor
• – Coaching, motivating and supervising employees
• – Ensuring a safe, pleasant and professional working atmosphere
• – Really getting to know team members and paying attention to individual development
• – Working with the team on growth and continuity
• – Providing training and lessons for trainees
• – Monitoring and improving service and hospitality

Operations & organization

• – Drawing up rosters and monitoring staffing levels
• – Stock management, ordering and contact with suppliers
• – Conducting job interviews and ensuring proper induction
• – Contributing to process improvements and professionalizing the operation
• – Monitoring sales, costs and margins
• – Steering a healthy balance between quality, people and profitability

Who are you?

• – Affinity with our mission and the social domain
• – At least 4 years of hospitality experience, including at least 2 years in a leadership role
• – Fluent in Dutch and English (other languages are a plus)
• – Experience working with diverse teams and target groups and knows how to build a cohesive team.
• – Hands-on, stress-resistant and you have an eye for quality and hospitality.
• – Coaching, patient and people-oriented.
• – Affinity for social impact and talent development

What do we offer?

• A meaningful position within a social enterprise
• Lots of room for personal input, responsibility and development
• Working in a diverse and international team
• Ability to develop and deliver training courses
• Market-based salary according to collective bargaining agreement for the hospitality industry
• The chance to really make a difference for people taking their first steps in the Dutch job market

Ready to make an impact on the floor and in colleague development? Send your CV and motivation to [e-mail] and join A Beautiful Mess in Arnhem.