Reservations Internship: Sustainable Guest Experience

Hotelprofessionals - The Conscious Group Office; Amsterdam; On-site; EUR 11,160 - 15,624; Full time

Job summary

Hotelprofessionals - The Conscious Group Office in Amsterdam is seeking an intern for its Reservations Department. You will participate in daily operations, contribute to guest experiences, and learn through hands-on tasks. You'll answer guest inquiries, process reservations, and handle special requests.

The ideal candidate is a student with a passion for hospitality, fluent in English, and has strong communication skills. Enjoy the benefits of working in one of the most sustainable hotel chains in the Netherlands.

Qualifications

• Fluency in English is required, Dutch is a plus.
• Full-time or part-time availability for at least 6 months.

Responsibilities

• Answer phone, email, and chat as the first point of contact.
• Process payments and arrange special requests quickly.
• Prepare quotations for group requests and follow up.
• Handle complaints effectively.

Skills

Hospitality

Proactive attitude

Social skills

Commercial thinking

Education

Student in hotel school, tourism or related education

Tools

Google Workspace

MEWS

Microsoft Office

Job description

Hotelprofessionals - The Conscious Group Office in Amsterdam is seeking an intern for its Reservations Department. You will participate in daily operations, contribute to guest experiences, and learn through hands-on tasks. You'll answer guest inquiries, process reservations, and handle special requests.

The ideal candidate is a student with a passion for hospitality, fluent in English, and has strong communication skills. Enjoy the benefits of working in one of the most sustainable hotel chains in the Netherlands.