Reservations Agent Intern

Hotel De L'Europe B.V.; Amsterdam; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Internship compensation €750 gross (38

F&B discount at partner hotels

House meals

Guidance and coaching

LinkedIn Learning access

Development opportunities

Job summary

Hotel De L'Europe B.V. in Amsterdam invites motivated students to join as Reservations Agent Trainee. This internship offers exposure to a luxury hotel environment and involvement in guest bookings, yield management, and revenue optimization.

You will work with our Reservations team, gaining hands-on experience and cross-department collaboration while delivering high-quality service. The program emphasizes learning, development, and guidance from seasoned professionals, with internship

Qualifications

• Must be enrolled in a study program and seeking an internship.
• Motivated to gain experience and learn within the department.
• Willing to work effectively in a dynamic environment.
• Attention to detail and accuracy in tasks.
• Good communication to collaborate with team and management.
• Committed to making the most of the internship.

Responsibilities

• Handle guest bookings with care and accuracy.
• Learn yield management principles and reservation strategies.
• Gain insight into commercial operations, focusing on guest communication and revenue management.
• Collaborate cross-departmentally to support reservations and guest experience.

Skills

Communication skills

Attention to detail

Team player

Adaptability

Motivation to learn

Positive attitude

Education

Student internship program

Job description

About us

Situated directly on the Amstel and opposite the historic Munttoren in the heart of Amsterdam, De L'Europe is the hotel where elegance and exceptional hospitality come together. With its classic, modern style, De L'Europe ranks among Amsterdam’s finest hotels. Working as a Reservations Agent Trainee at De L'Europe means working at one of the finest Leading Hotels of the World. We offer a dynamic working environment, where we are constantly striving for improvement and perfection. As a result, there is plenty of scope for personal development, innovation and growth for a Trainee.

What You Will Do

As a Reservation Agent Trainee, you will be part of the Reservations team responsible for handling all guest bookings with the utmost attention to detail and personalized service. Learn and apply yield management principles and reservation strategies. This internship provides an opportunity to gain insight into the commercial operations of a luxury hotel, focusing on guest communication, revenue management principles, and cross-departmental collaboration

Who you are

• This internship is part of your study program
• Motivated to gain experience and learn within the chosen department
• Willing to work effectively in a dynamic environment
• Attention to detail and accuracy in carrying out tasks
• A positive and dynamic team player
• Good communication skills to collaborate with the team and management
• Committed to making the most of your internship.

Nice to have

• Passion for luxury hospitality
• You know how to enjoy life, both at work and in your private life
• Social skills
• Experience in the hospitality industry
• Is good at planning and knows how to keep an overview.

What we offer you

• Internship compensation of €750,- (gross, based on 38 hours per week)
• 50% discount in F&B outlets of partner hotels
• Varied fresh and healthy meals from the house
• Guidance and coaching during your internship period
• Development opportunities based on your ambition
• Access to LinkedIn Learning
• A dynamic and enjoyable working environment.

Let’s meet!

We look forward to meeting you! Upon receiving your application, we will carefully review it and get in touch with you personally. Following that, you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we will plan the next steps. This could include meetings with other colleagues, a behind-the-scenes tour, or an assessment. We will do what is necessary to decide on your next career step!