Renewal Account Manager

Palo Alto Networks; Amsterdam; On-site; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Wellbeing spending account

Mental health resources

Personalized learning opportunities

Job summary

A leading cybersecurity firm in Amsterdam seeks a Sales specialist to manage territory, reduce customer churn, and drive renewal contracts. The ideal candidate has over 3 years of experience in sales and a deep understanding of subscription renewals. Excellent analytical and communication skills are required. This full-time role offers opportunities for personal and professional growth.

Qualifications

• 3+ years of success in Sales, Subscription Renewals, and Support Contract Management.
• Proven experience managing a customer base.
• Ability to quickly learn new technologies and adapt to business needs.

Responsibilities

• Manage an assigned territory focusing on quoting and forecasting.
• Drive reduction in customer churn and improve on-time renewal rates.
• Demonstrate enthusiasm and clearly communicate the company’s mission.

Skills

Sales expertise

Analytical thinking

Communication skills

Time management

Relationship building

Tools

Salesforce

CPQ tools

Job description

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

We are continuing to experience massive growth in our customer base and are now in a position to bring in a seasoned Sales specialist. If you have the necessary skills and are ready to truly strive for excellence among the best of the best, we would like to hear from you. The position is based in our office in Amsterdam and reports to the Manager, EMEA Renewals.

Your Impact

Manage an assigned territory/district based on business needs and management directives, focusing on quoting, forecasting, and booking renewal contracts.

• Drive reduction in customer churn
• Improve on-time renewal rates
• Identify upsell, consolidation, and term extension opportunities
• Assess customers' current accounts to evaluate effectiveness, identify evolving business needs, and collaborate with internal teams to deliver cross-platform solutions.
• Provide accurate and timely renewal forecasts using SFDC and other required tools on a weekly, monthly, and quarterly basis.
• Demonstrate enthusiasm, confidence, and the ability to clearly communicate the company’s mission, value proposition, and business opportunities.
• Proactively follow up and coordinate with Field Sales, Sales Managers, Inside Sales, Channel Partners, and End Users to drive expansion and add-on business.
• Build and maintain strong, productive relationships in a fast-paced, performance-driven environment.
• Own the full Renewal sales cycle—from quote generation and stakeholder collaboration to opportunity closure.
• Maintain consistent communication with Sales Account Managers to ensure alignment on customer needs, status updates, and to support broader opportunity development.
  
  

Qualifications

Your Experience

• Proven experience managing a customer base across all accounts assigned by management; previous experience supporting customers in France or French-speaking regions is a plus
• 3+ years of success in Sales, Subscription Renewals, and Support Contract Management
• Demonstrated ability to quickly learn new technologies, adapt to evolving business needs, and apply strong analytical thinking to solve problems
• Passionate about sales with a consistent history of meeting and exceeding targets
• Excellent time management, organization, and interpersonal communication skills
• Skilled in building complex quotes involving non-standard product configurations
• Proficient in Salesforce for forecasting and CPQ (Configure, Price, Quote) tools for generating accurate quotes
• A proven track record of strong sales performance and accurate forecasting
• In-depth product knowledge across relevant offerings
• Exceptional communication and presentation skills
• Advanced proficiency in sales systems, forecasting tools, and quoting processes
  
  

Additional Information

The Team

Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work hand-in-hand with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.

As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing sales person – you’re just looking for something more substantial and challenging.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Computer and Network Security

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