Remote Trust & Safety Operations Manager

Userc Dehradun; Amsterdam; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

€100 Catavoucher on joining

€50 Catavoucher on birthday

Extra day off for pursuing your passs?

Job summary

Catawiki is seeking a Project Manager to join the Trust and Support Operations team. You will identify systemic problems, redesign journeys and build scalable operating capabilities to improve user experience, risk management and efficiency.

The role focuses on strengthening Trust & Safety processes, collaborating with multiple teams across the organization, with a hybrid remote setup for the Netherlands.

Qualifications

• Five+ years in operational excellence, marketplace ops or Trust & Safety.
• Ability to translate requirements into product/engineering specs.
• Strong English communication and analytical skills.

Responsibilities

• Strengthen Trust & Safety operating processes and detection workflows.
• Design end-to-end journeys and scalable operating models.
• Collaborate with Legal, Product, Engineering and Customer Service.

Job description

Catawiki is seeking a Project Manager to join the Trust and Support Operations team. You will identify systemic problems, redesign journeys and build scalable operating capabilities to improve user experience, risk management and efficiency.

The role focuses on strengthening Trust & Safety processes, collaborating with multiple teams across the organization, with a hybrid remote setup for the Netherlands.