Remote Travel Guest Concierge

Elevationtravelpartners; Amsterdam; Remote; EUR 30,000 - 42,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers across their journey, answering questions, updating bookings, and sharing policy details. This role is 100% remote with flexible hours and a collaborative team culture.

Ideal candidates demonstrate a strong customer-service mindset, excellent written and verbal communication, and the ability to work independently in a remote setting while adapting to digital booking platforms.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Skills

Customer service

Written communication

Verbal communication

Detail orientation

Independent remote work

Digital platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers across their journey, answering questions, updating bookings, and sharing policy details. This role is 100% remote with flexible hours and a collaborative team culture.

Ideal candidates demonstrate a strong customer-service mindset, excellent written and verbal communication, and the ability to work independently in a remote setting while adapting to digital booking platforms.