Remote Travel Support Specialist | Flexible Hours & Bookings

Effortless travel solutions ETS; Amsterdam; Remote; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Travel perks

Industry discounts

Job summary

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients from booking to return home. You will handle inquiries, assist with bookings, changes, and cancellations, and ensure every interaction reflects our commitment to exceptional service.

This is 100% remote work with flexible scheduling. You will communicate clearly, advise on destinations, and use booking platforms with accuracy. Join a collaborative team and enjoy ongoing training and industry discounts.

Qualifications

• Excellent verbal and written communication.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent communication

Customer service experience

Organized and proactive

Tech-savvy and quick learner

Travel passion

Tools

Booking platforms

Job description

Effortless travel solutions ETS is seeking a Travel Customer Representative to support clients from booking to return home. You will handle inquiries, assist with bookings, changes, and cancellations, and ensure every interaction reflects our commitment to exceptional service.

This is 100% remote work with flexible scheduling. You will communicate clearly, advise on destinations, and use booking platforms with accuracy. Join a collaborative team and enjoy ongoing training and industry discounts.