Remote Reservation Planner & Client Support

Elevatecareersnetwork; Amsterdam; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

100% remote work environment

Comprehensive onboarding and training

Professional development resources

Job summary

Elevatecareersnetwork is seeking a Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing details throughout the planning process. The role emphasizes clear communication, organization, and a client-focused approach.

The ideal candidate will research accommodations, transportation, activities, and related services, while providing professional support and timely updates to clients.

Qualifications

• Strong written and verbal communication.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and deadlines.
• Comfortable using email and web-based platforms.
• Strong problem-solving and follow-up skills.

Responsibilities

• Communicate with clients to understand their needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with planning and coordinating reservations.
• Review availability and reservation details.
• Provide confirmations, updates, and relevant information.
• Assist with modifications and special requests.
• Maintain accurate client and reservation records.
• Follow up on pending requests and outstanding information.
• Coordinate with service providers when necessary.
• Ensure reservation details are organized and accurate.
• Provide professional client support throughout the process.

Skills

Communication skills

Organization

Customer-focused

Online research

multitasking

Email/web platforms

Problem-solving

Tools

CRM software

Job description

Elevatecareersnetwork is seeking a Reservation Planning Coordinator to assist with researching options, coordinating reservations, and managing details throughout the planning process. The role emphasizes clear communication, organization, and a client-focused approach.

The ideal candidate will research accommodations, transportation, activities, and related services, while providing professional support and timely updates to clients.