Remote Global Service Development Consultant

Neura Market; Netherlands; Remote; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Flexible working hours

Remote opportunities

Growth opportunities

Generous vacation days

Wellbeing tools

Travel industry perks and discounts

Inclusive work environment

Job summary

BCD Travel is seeking a Consultant, Service Development to deliver value across our global Service and Commercial Development teams. The role collaborates with stakeholders to ensure solutions meet business requirements and supports project task completion, including cross‑functional coordination across regions.

This remote role offers flexible hours and travel-industry perks, with in-office requirements varying by country.

Qualifications

• Prior corporate travel industry experience including customer-facing agency operations
• Proficient in doing customer discovery and documentation
• Thorough knowledge of internal BCD Travel operational processes and services
• Extensive knowledge of BCD Travel client and internal technologies (GDS, scripts, TA, OBT’s, fulfillment technology etc.)
• Good communication and influencing skills with a proven history of successfully collaborating with internal and external stakeholders
• Strong organizational and project management skills
• Excellent oral and written English language skills

Responsibilities

• Support initiatives and ensure all project standards are adhered to and the agreed business benefits are realized
• Serve as a process, project and/or product subject matter expert
• Serve as liaison point between the account, the region and the project team
• Facilitate effective communication as required for successful project completion
• Coordinate resources for successful implementations of new processes, standardizations and technology
• Analyze business issues, defines possible solutions aiming for the best productivity increase

Skills

Customer discovery

Documentation

Communication

English

Stakeholder collaboration

Tools

GDS

Scripts

TA

OBTs

Fulfillment tech

Job description

BCD Travel is seeking a Consultant, Service Development to deliver value across our global Service and Commercial Development teams. The role collaborates with stakeholders to ensure solutions meet business requirements and supports project task completion, including cross‑functional coordination across regions.

This remote role offers flexible hours and travel-industry perks, with in-office requirements varying by country.