Remote German-Speaking Claims Specialist

Language Matters Recruitment Consultants Ltd; Amsterdam; Hybrid; EUR 24,000 - 33,000; Full time

Benefits offered by this job

Holiday allowance 8%

28 holiday days

Hybrid work 3 days remote/week

Career growth opportunities

Annual bonus

Wellbeing allowance

Job summary

Language Matters Recruitment Consultants Ltd is seeking a German-speaking Claims Associate in Amsterdam. You will support German customers whose devices are lost, stolen, or damaged, acting as the first point of contact via phone and email, and processing claims efficiently in a dynamic, international environment.

The role requires fluent German (C2) and strong English (C1) with excellent communication and organizational skills.

Qualifications

• Fluent German (C2) and English (C1) both written and spoken.
• Previous customer service experience is advantageous.
• Strong communication and administrative skills.

Responsibilities

• Acting as the first point of contact for customers via phone and email.
• Assessing and processing insurance claims efficiently and accurately.
• Managing claims on behalf of Germany's leading brands.
• Delivering outstanding customer service and resolving questions and issues.
• Completing administrative and other ad hoc tasks as required.

Skills

German (C2)

English (C1)

Customer service

Communication

Job description

Language Matters Recruitment Consultants Ltd is seeking a German-speaking Claims Associate in Amsterdam. You will support German customers whose devices are lost, stolen, or damaged, acting as the first point of contact via phone and email, and processing claims efficiently in a dynamic, international environment.

The role requires fluent German (C2) and strong English (C1) with excellent communication and organizational skills.