Dutch-Speaking Claims Specialist – Hybrid (Amsterdam)

Assurant, Inc.; Amsterdam; Hybrid; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working

Performance bonus

Home and travel allowance

Wellbeing allowance

28 days holiday

Job summary

Assurant is seeking a Dutch-speaking Claims Specialist for Amsterdam on a hybrid schedule. You will assess and process claims for lost, stolen, or damaged devices, guiding customers with empathy and professionalism through the claims journey.

No prior claims experience is required; comprehensive training is provided. The role offers a competitive starting salary, performance bonuses, and a supportive environment with career development opportunities within the European Claims team.

Qualifications

• Fluent Dutch language skills (written and spoken).
• Strong communication and listening skills.
• A genuine desire to help customers.
• Good attention to detail and problem-solving abilities.

Responsibilities

• Assess and process insurance claims for lost, stolen, or damaged devices.
• Support customers throughout the claims journey with empathy and professionalism.
• Investigate claim information and make fair, evidence-based claim decisions.
• Communicate with customers via email and internal systems.
• Ensure claims are handled efficiently and in line with company guidelines.
• Work collaboratively with colleagues to deliver an excellent customer experience.

Skills

Fluent Dutch

Strong communication

Customer focus

Problem solving

Basic computer skills

Job description

Assurant is seeking a Dutch-speaking Claims Specialist for Amsterdam on a hybrid schedule. You will assess and process claims for lost, stolen, or damaged devices, guiding customers with empathy and professionalism through the claims journey.

No prior claims experience is required; comprehensive training is provided. The role offers a competitive starting salary, performance bonuses, and a supportive environment with career development opportunities within the European Claims team.