Remote Dutch & English Support Specialist in Türkiye

Cross Border Talents; Amsterdam; Remote; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Fully remote

Competitive salary

Performance bonuses

Career development

Inclusive culture

Global network

Job summary

Cross Border Talents is hiring a Remote Customer Support Representative fluent in Dutch & English. You will assist customers via phone, email and chat, resolve inquiries, and provide empathetic service from home in Türkiye.

This fully remote role offers flexible hours, paid training and opportunities to grow in an international team across regions. You should have prior customer support experience, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in customer support or service is a plus.
• Excellent communication and problem-solving skills in Dutch and English.
• Confident with computers and able to multitask effectively.
• Flexible, proactive, and comfortable working in rotating shifts if needed.

Responsibilities

• Assist customers via phone, email, and chat in Dutch and English.
• Listen actively to identify customer needs and provide clear, efficient solutions.
• Handle each interaction with professionalism, patience, and empathy.
• Collaborate with a multicultural and dynamic team across regions.

Skills

Dutch language

English language

Customer support experience

Communication skills

Problem-solving

Multitasking

Rotating shifts

Job description

Cross Border Talents is hiring a Remote Customer Support Representative fluent in Dutch & English. You will assist customers via phone, email and chat, resolve inquiries, and provide empathetic service from home in Türkiye.

This fully remote role offers flexible hours, paid training and opportunities to grow in an international team across regions. You should have prior customer support experience, strong communication, and the ability to multitask in a fast-paced environment.