Remote Dutch Customer Support Specialist | Relocate to Portugal

Cross Border Talents; Utrecht; Remote; EUR 12,276 - 15,177; Full time

Benefits offered by this job

Holiday bonuses

Christmas bonuses

22 vacation days

Job summary

Cross Border Talents is seeking a Dutch speaking Customer Support Representative for a remote position in Portugal. This role includes ensuring excellent customer service through various communication channels.

You will manage customer inquiries, troubleshoot issues related to orders, and provide information on digital products. The job offers benefits like holiday and Christmas bonuses, in accordance with Portuguese law.

Qualifications

• Fluent in Dutch, both verbal and written.
• Experience in customer support or service roles.
• Ability to troubleshoot and resolve issues effectively.

Responsibilities

• Listen to customers' questions and provide solutions.
• Troubleshoot orders, deliveries, and payments.
• Point of contact for sellers and product information.

Skills

Dutch language proficiency

Customer service skills

Problem-solving

Job description

Cross Border Talents is seeking a Dutch speaking Customer Support Representative for a remote position in Portugal. This role includes ensuring excellent customer service through various communication channels.

You will manage customer inquiries, troubleshoot issues related to orders, and provide information on digital products. The job offers benefits like holiday and Christmas bonuses, in accordance with Portuguese law.