Dutch Speaking Customer Support — Relocate to Portugal

Cross Border Talents; Monster; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Flight tickets paid by company

Company-supported accommodation

Health insurance

International work environment

Paid training

Relocation covered

Job summary

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support agent to assist international customers by phone, email, chat, and social media. This relocation package covers flights, accommodation, and practical support, with health insurance and paid training provided.

No prior experience is required; you will join an international team and help resolve inquiries, maintain records, and meet quality standards while thriving in a sun-filled European environment.

Qualifications

• Dutch language proficiency at C1 level.
• English language proficiency at B2 level.
• EU citizenship or valid Portuguese work permit.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media.
• Resolve customer complaints and issues in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Maintain detailed and accurate records of customer interactions.
• Escalate complex issues to the appropriate department when required.
• Follow company guidelines, quality standards, and performance metrics.
• Ensure high levels of customer satisfaction and service quality.

Skills

Dutch C1

English B2

Job description

Cross Border Talents in Portugal is seeking a Dutch-speaking Customer Support agent to assist international customers by phone, email, chat, and social media. This relocation package covers flights, accommodation, and practical support, with health insurance and paid training provided.

No prior experience is required; you will join an international team and help resolve inquiries, maintain records, and meet quality standards while thriving in a sun-filled European environment.