Dutch-Speaking Customer Support — Relocate to Portugal

Cross Border Talents; Rotterdam; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salary & bonuses

Flight tickets paid by company

Accommodation provided

Health insurance

International work environment

Paid training

Job summary

Cross Border Talents is seeking a Dutch-speaking Customer Support professional to join its team in Portugal, with full relocation covered by the company. The role focuses on assisting customers via phone, email, chat, and social media, resolving complaints, and providing accurate product information.

Requirements include Dutch C1 and English B2, along with EU citizenship or a valid Portuguese work permit. The position offers an international work environment, relocation support, health

Qualifications

• Dutch C1 or higher
• English B2 or higher
• EU citizenship or valid Portuguese work permit

Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve customer complaints and issues in a professional and timely manner
• Provide accurate information about products, services, and company policies
• Maintain detailed and accurate records of customer interactions
• Escalate complex issues to the appropriate department when required
• Follow company guidelines, quality standards, and performance metrics
• Ensure high levels of customer satisfaction and service quality

Skills

Dutch (C1)

English (B2)

Job description

Cross Border Talents is seeking a Dutch-speaking Customer Support professional to join its team in Portugal, with full relocation covered by the company. The role focuses on assisting customers via phone, email, chat, and social media, resolving complaints, and providing accurate product information.

Requirements include Dutch C1 and English B2, along with EU citizenship or a valid Portuguese work permit. The position offers an international work environment, relocation support, health