Remote Danish-Speaking Customer Support Agent (Greece)

WW Talents; Utrecht; Teletrabalho; EUR 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package

Fully paid training

Structured onboarding

Career progression opportunities

Relocation support including 4 weeks…

Resumo da oferta

WW Talents is seeking Danish-speaking Customer Service Agents to support international projects from Greece. The role is remote within Greece with a Monday–Friday schedule and occasional weekend shifts.

Requires Danish at C1/C2 and English at B2–C1; visa sponsorship is not available. We offer fully paid training, onboarding support, ongoing development, and relocation assistance including 4 weeks hotel stay, flight, and airport pickup.

Qualificações

• Danish language at C1/C2 level.
• English language at B2–C1 level, depending on project.
• Strong written and verbal communication skills.
• Good problem-solving and multitasking abilities.
• Customer-oriented and solution-focused approach.
• Ability to work in a fast-paced international environment.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Conhecimentos

Danish language

English language

CRM experience

Ferramentas

CRM systems

Descrição da oferta de emprego

WW Talents is seeking Danish-speaking Customer Service Agents to support international projects from Greece. The role is remote within Greece with a Monday–Friday schedule and occasional weekend shifts.

Requires Danish at C1/C2 and English at B2–C1; visa sponsorship is not available. We offer fully paid training, onboarding support, ongoing development, and relocation assistance including 4 weeks hotel stay, flight, and airport pickup.