Regional Services Engineer Benelux - ServiceNow

Exclusive Networks; Rotterdam; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunities

28 vacation days

Company car

Flexible start/finish times

Pension scheme

Casual working environment

Fruit and lunch provided

Friday drinks with team

Workation opportunities

Work from home allowed

Career growth opportunities

Job summary

Exclusive Networks is seeking a Regional Services Engineer to act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the region.

You will provide technical leadership, drive strategic customer engagements, lead workshops and PoCs, and help scale professional services while reporting to the Global Services Director. Fluent in Dutch and English with strong stakeholder management.

Qualifications

• Requires strong consulting and technical services background across enterprise environments.
• Experience in pre-sales and post-sales engagements.
• Design and implement solutions for complex architectures.
• Excellent communication and stakeholder management.
• Ability to work across multiple countries and cross-functional teams.

Responsibilities

• Support local Services Engineers on opportunities and customer engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformations.
• Develop reusable technical assets, methodologies and best practices; escalate complex challenges.

Skills

Consulting background

Technical services

Pre-sales & post-sales

Solution design

Architecture & implementation

Stakeholder management

Cross-country collaboration

Ownership & accountability

Dutch & English fluency

Job description

Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

EXCLUSIVE NETWORKS

Introduction

Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.

DUTIES AND RESPONSIBILITIES

About the role

As a Regional Services Engineer, you will act as a full lifecycle technical consultant and subject matter expert, supporting local Services Engineers across the region. You will provide technical leadership, support strategic customer engagements, and help scale professional services capabilities across the organization. This role reports to the Global Services Director.

In This Role, You Will

• Support local Services Engineers on strategic opportunities and customer engagements.
• Provide advanced pre-sales and post-sales technical expertise.
• Lead workshops, demonstrations, assessments and proof-of-concept activities.
• Support large-scale implementations and customer transformation initiatives.
• Develop reusable technical assets, methodologies and best practices, and act as an escalation point for complex technical challenges.

QUALIFICATIONS AND EXPERIENCE

About you

The Ideal Regional Services Engineer

• Strong consulting and technical services background across enterprise environments.
• Experience across both pre-sales and post-sales engagements.
• Solution design, architecture and implementation experience.
• Strong stakeholder and customer management skills.
• Ability to support complex enterprise environments and transformation projects.
• Excellent communication and presentation skills, with the ability to translate complex technical topics clearly.
• Proven ability to work across multiple countries and cross-functional teams in a regional environment.
• Strong sense of ownership, accountability and customer focus.
• Ability to develop reusable technical assets, methodologies and best practices.
• Fluent in Dutch and English, both written and spoken.

WHO ARE EXCLUSIVE NETWORKS?

Why work for us

We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.

We care about your data: read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

We Offer You

• A competitive salary with bonus opportunities;
• 28 vacation days (based on full-time employment);
• Company car;
• Flexible start and finish times;
• An excellent pension scheme;
• An informal and enjoyable working environment with great colleagues;
• Fresh fruit and lunch provided at the office every day;
• Friday afternoon drinks with the team;
• Workation opportunities;
• The possibility to work partly from home;
• Career growth opportunities within an international organization, and much more.