Receptionist (night shift)

Hotelprofessionals; Amsterdam; On-site; EUR 25,000 - 35,000; Full time

Job summary

Hotelprofessionals is seeking a motivated Receptionist for night shifts at Quentin Hotels in Amsterdam. This role involves welcoming guests, managing check-ins and check-outs, and providing information about the city.

The ideal candidate should have prior hospitality experience, outstanding communication skills in English, and a flexible mindset to meet guest needs. Proactive problem-solving and a hands-on approach are essential for success in this role.

Qualifications

• Previous hospitality experience is required.
• Excellent hospitality and communication skills in English are mandatory.
• Must be flexible to accommodate guests' needs.

Responsibilities

• Welcome guests and manage check-in and checkout.
• Handle incoming calls and provide information about Amsterdam.
• Manage front office administration and ensure guest satisfaction.

Skills

Hospitality experience

Communication skills

Flexibility

Problem-solving

Job description

Are you enthusiastic and dedicated to exceeding guest expectations? Then we are looking for you!

At Quentin Hotels we try to create extraordinary experiences for our guests. We are looking for a motivated Receptionist during night shifts who can help us achieve our goals.

Some Tasks Are

• Welcome our guests
• Check-in and checkout
• Handling incoming phone calls
• Provide the guest with information about what Amsterdam has to offer
• Stock the reception so everything will be ready for another busy day
• Dealing with guest complaints
• Handle all front office administration
• Ensure the lobby is well presented
• Ensure all of our guests are satisfied
• You have some previous hospitality experience
• You have excellent hospitality – and communication skills. English is required; it would be great if you speak another language as well
• You love to work with people
• You are responsible
• You show a flexible mindset, taking into account the needs and wishes of our guests during our varying events
• Being hands‑on and you act proactively to problems, issues, and or concerns