Receptionist (Dutch speaker)

Harmony Auto Netherlands; Rotterdam; On-site; EUR 24,000 - 28,000; Full time

Benefits offered by this job

Professional environment

International team

Competitive salary

Training & development

Career development

Job summary

Harmony Auto Netherlands is seeking a friendly, professional receptionist for our Rotterdam showroom. You will welcome customers and visitors, handle calls, and support daily showroom operations to ensure a positive, professional experience.

The role focuses on friendly communication, data handling, scheduling, and collaboration with various departments in a modern automotive environment. Fluency in Dutch and English is required.

Qualifications

• Experience in reception or front desk roles is a plus.
• Excellent communication and interpersonal skills.
• Friendly, professional, customer-focused attitude.
• Strong organizational and planning abilities.
• Ability to work independently and in a team.
• Fluent in Dutch and English (spoken and written).

Responsibilities

• Greet customers and visitors in a friendly, professional manner.
• Provide information and direct to the appropriate department or staff.
• Answer phone calls and transfer to the right contact.
• Manage appointments and support showroom scheduling.
• Register and maintain customer/visitor data as needed.
• Keep reception and waiting areas clean and presentable.
• Assist other departments with admin tasks.
• Receive mail, parcels, deliveries and general correspondence.
• Support showroom activities and events as needed.
• Contribute to high customer service and showroom image.

Skills

Communication

Customer service

Organizational skills

Teamwork

Dutch & English

Tools

MS Office

Job description

We are looking for a friendly, professional and customer-oriented Receptionist to join our automotive showroom in Rotterdam.

As the first point of contact for our customers and visitors, you will play an important role in creating a welcoming, professional and positive showroom experience. You will welcome customers and visitors, handle incoming phone calls and support the daily operations of the showroom.

About the Position

We are looking for a friendly, professional and customer-oriented Receptionist to join our automotive showroom in Rotterdam.

As the first point of contact for our customers and visitors, you will play an important role in creating a welcoming, professional and positive showroom experience. You will welcome customers and visitors, handle incoming phone calls and support the daily operations of the showroom.

Your Responsibilities

• Welcome and assist customers and visitors in a friendly and professional manner.
• Provide customers with the appropriate information and direct them to the relevant department or employee.
• Answer incoming phone calls and transfer them to the appropriate contact person.
• Manage appointments and support the daily planning of the showroom.
• Register and maintain customer and visitor information when required.
• Ensure that the reception desk and waiting area are always clean, tidy and presentable.
• Support other departments with basic administrative and organizational tasks.
• Receive and process mail, parcels, deliveries and general correspondence.
• Assist with showroom activities, events and other tasks when needed.
• Contribute to a high level of customer service and maintain a professional showroom image.

What We Are Looking For

• Previous experience in reception, customer service, hospitality, retail or a similar position is a plus.
• Excellent communication and interpersonal skills.
• A friendly, professional and customer-focused attitude.
• Strong organizational skills and a good sense of planning and structure.
• Ability to work both independently and as part of a team.
• Fluent in both Dutch and English, both spoken and written, is required.
• Good computer skills and experience with common office software.
• A professional and well-presented appearance.
• Previous experience in the automotive sector is a plus, but not required.

What We Offer

• A professional and modern working environment within the automotive sector.
• A varied role with extensive customer and visitor interaction.
• An international and friendly team.
• A competitive salary and good employment conditions.
• Training and guidance to help you perform your role successfully.
• A diverse position with opportunities for personal and professional development.

Interested?

Are you customer-oriented, enthusiastic, professional and enjoy working with people? Then we would love to hear from you and get to know you!