Quality Engineer

Philip Morris International; Bergen op Zoom; On-site; EUR 60,000 - 76,000; Full time

Job summary

Philip Morris International is seeking a Quality Engineer in Bergen op Zoom to provide quality expertise across departments, drive CAPA and non-conformity management, and enhance the Quality Management System in a GMP-regulated environment.

You will lead improvement initiatives, manage quality investigations and audits, and collaborate with internal and external stakeholders to sustain product and process quality while supporting PMI's smoke-free future.

Qualifications

• Bachelor's or Master's degree required in Technology, Engineering, Life Sciences, or related field.
• >1 year of quality engineering experience in regulated industries (tobacco, food, pharma).
• Knowledge of ISO, ICH, GMP and related quality standards.
• Experience with OPEN+ and PMI's continuous improvement approach.
• Strong analytical, statistical, IT and project management skills.

Responsibilities

• Provide quality support to improve materials, products and processes.
• Investigate non-conformities, determine containment actions and implement corrective actions.
• Maintain and improve the Quality Management System (QMS) and GMP procedures.
• Lead quality improvement initiatives using Lean, TPM and Total Quality concepts.
• Manage internal and external quality complaints and perform trend analysis.
• Lead or support internal and external audits and ensure corrective actions are completed.
• Collaborate with stakeholders to drive compliance, knowledge sharing and training on QMS and product quality.
• Identify and report risks to people, assets and operations while ensuring legal and company requirements.

Skills

Quality engineering

Analytical skills

Project management

Root cause analysis

Process improvement

English proficiency

Education

Bachelor's or Master's degree in Technology, Engineering, Life Sciences, or related field

Tools

OPEN+ Methodology

Quality tools (FMEA, SPC)

Job description

Quality Engineer

Would you like to work in an international Fortune 500 company (Top Employer 2024 award winner) where individual development is a priority? Do you believe in our vision of a smoke-free future?

THE ORGANIZATION

Philip Morris is one of the world's largest international tobacco companies, with more than 82,700 employees worldwide. We are committed to delivering a smoke-free future through better alternatives for adults who would otherwise continue to smoke.

Values: Innovation | Integrity | Excellent Execution | Collaboration | Responsibility

THE OPPORTUNITY

As Quality Engineer, you will be part of the Quality department at Philip Morris Investments Bergen op Zoom, reporting to the Supervisor Quality Engineering. You will provide quality expertise and support across departments to ensure high standards for materials, products, and processes. You will drive continuous improvement through non-conformity management, CAPA processes, customer satisfaction initiatives, and quality system enhancement.

Responsibilities

• Provide technical quality support to improve material, product, and process performance. Support manufacturing process reviews and characterization activities.
• Investigate non-conformities and deviations, determine containment actions, identify root causes, and implement appropriate corrective and preventive actions.
• Maintain and continuously improve the Quality Management System (QMS) and related procedures in accordance with Good Manufacturing Practices (GMP).
• Lead quality improvement initiatives using Total Quality, Lean Manufacturing, and Total Productive Maintenance (TPM) principles.
• Manage internal and external quality complaints, conduct investigations, perform trend analysis, identify preventive actions, and maintain quality reporting.
• Lead or support internal audits, self-inspections, quality system audits, and external audits. Ensure findings are documented and corrective actions are implemented and monitored.
• Collaborate with internal and external stakeholders to drive compliance, standardization, knowledge sharing, and continuous improvement. Deliver training related to QMS, quality processes, and product quality.
• Promote PMI standards related to quality, health, safety, and environment. Identify and report risks to employees, company assets, and business operations while ensuring compliance with legal and company requirements.

Key Requirements

• Bachelor's or Master's degree in Technology, Engineering, Life Sciences, or a related field.
• Above 1 year of experience in quality engineering within tobacco, food, pharmaceutical, or similar regulated industries.
• Knowledge of ISO, ICH, GMP, and related quality standards.
• Experience with OPEN+, PMI's lean manufacturing and continuous improvement methodology.
• Strong analytical, statistical, IT, and project management skills.
• Knowledge of quality tools, root cause analysis, and problem-solving methodologies.
• Fluent written and spoken English, Dutch is preferably.

RISE TO THE CHALLENGE

You will join a dynamic, international, and fast-paced environment within a rapidly evolving industry. PMI offers a competitive salary and benefits package, continuous learning opportunities, career development, and exposure to innovative technologies, services, and processes while collaborating with teams from around the world.

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