Quality Assurance Manager - Europe

Turnertownsend; Amsterdam; On-site; EUR 90,000 - 130,000; Full time

Job summary

Turner & Townsend seeks an experienced Quality Assurance Manager to lead the assurance programme across Europe, working with senior leaders, project teams and compliance functions to strengthen quality and drive continual improvement.

You will own the regional assurance programme, oversee audits, and report quality performance, embedding lessons learned across the business.

Qualifications

• Experience managing assurance, audit, or quality programmes within a project-based environment.
• Strong organisational skills, with experience coordinating activities across multiple projects and countries.
• Excellent stakeholder management and communication skills.
• Fluent English; an additional European language would be preferred.

Responsibilities

• Plan and deliver the annual assurance programme across Europe.
• Coordinate and support LOD3 reviews, ensuring projects and reviewers are fully prepared.
• Plan, conduct, and manage internal management system audits across multiple countries.
• Carry out reviews and internal audits personally.
• Provide regional oversight of LOD2 reviews, reporting trends and insights to leadership.
• Manage findings and corrective actions through to closure and ensure improvements are embedded across the business.
• Identify trends and give business leaders clear insight on quality assurance.
• Work closely with HSE, Environmental, Information Security, and other compliance teams to maintain regulatory and business compliance.
• Collaborate with the BMS Manager to capture and share best practices from project delivery.
• Deputise for the Head of Quality & Assurance when required.

Skills

Stakeholder management

Data analysis

Project coordination

Education

IRCA Lead Auditor qualification

Engineering / Construction / Project management degree

Job description

We are looking for an experienced Quality Assurance Manager to lead and continuously improve our assurance programme across Europe. This is a highly visible role, working closely with senior business leaders, project teams, and compliance functions to strengthen quality, drive continual improvement, and ensure consistency across our operations.

You will take ownership of the regional assurance programme, oversee audit and review activities, provide insight into quality performance, and help ensure lessons learned are embedded across the business.

Key Responsibilities

• Plan and deliver the annual assurance programme across Europe.
• Coordinate and support LOD3 reviews, ensuring projects and reviewers are fully prepared.
• Plan, conduct, and manage internal management system audits across multiple countries.
• Carry out reviews and internal audits personally
• Provide regional oversight of LOD2 reviews, reporting trends and insights to leadership.
• Manage findings and corrective actions through to closure and ensure improvements are embedded across the business.
• Identify trends and give business leaders clear insight on quality assurance.
• Work closely with HSE, Environmental, Information Security, and other compliance teams to maintain regulatory and business compliance.
• Collaborate with the BMS Manager to capture and share best practices from project delivery.
• Deputise for the Head of Quality & Assurance when required.

Qualifications

• Degree in engineering, construction, project management, cost management, programme management, or a related technical discipline.
• Experience managing assurance, audit, or quality programmes within a project-based environment.
• Background in project or programme delivery, ideally with a technical discipline: engineering, construction or cost
• IRCA Lead Auditor qualification or equivalent.
• Strong organisational skills, with experience coordinating activities across multiple projects and countries.
• Ability to analyse data, identify trends, and provide clear recommendations to senior leaders.
• Excellent stakeholder management and communication skills.
• Fluent English; an additional European language would be preferred.
• Ability to travel regularly across Europe.

Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.

We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work‑life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

#LI-NE1

Join our social media conversations for more information about Turner & Townsend and our exciting future projects

• Twitter
• Instagram
• LinkedIn

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e‑mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.