Project Manager

aidem; Amsterdam; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Work from Anywhere

Flexible Hours

Unlimited Vacation

Holiday Pay

Pension Plan

Job summary

aidem, a TikTok-first agency headquartered in Amsterdam, seeks a Project Manager to lead client projects, define scopes, manage budgets, and oversee content production. You will coordinate with sales, head of projects, and internal/external teams to deliver high-quality outcomes and strengthen client relationships.

You will guide campaigns through the project lifecycle, ensuring seamless experience for clients and teams, and drive continuous improvement to meet VDS standards.

Qualifications

• 1+ year agency experience.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Analytical and data-driven mindset.
• Knowledge of social media platforms and trends.
• Budgeting and financial management proficiency.
• Leadership and team management capabilities.
• Problem-solving and decision-making skills.
• Attention to detail and quality control.

Responsibilities

• Lead project teams and client collaborations for successful outcomes.
• Foster client relationships, provide guidance, and resolve issues.
• Evaluate and enhance working methods, processes, and project strategies.
• Handle client accounts and campaigns, aligning content with overarching strategies.
• Gatekeep TikTok strategies and creative content in line with client objectives.
• Collaborate with the account manager to retain, cross-sell, or upsell clients.
• Optimize Project Management processes through SOPs and templates, maintaining top quality.
• Collaborate with clients and internal stakeholders for project planning, timelines, and resources.
• Manage project budgets and expenses, ensuring adherence to allocated funds.
• Assign tasks, foster team communication, and coordinate efforts for project success.
• Develop content and marketing strategies aligned with client brands and objectives.
• Serve as the primary communication link between your project team and clients.
• Provide regular reports and insights together with our performance team.
• Identify and mitigate potential project risks and challenges.
• Ensure content quality adheres to agency standards and client expectations.
• Stay updated on social media trends and apply best practices to campaigns.
• Evaluate project outcomes, implement lessons learned, and share improvements.
• Manage relationships with external vendors for outsourced tasks.

Skills

Agency experience

Organizational skills

Communication

Analytical mindset

Social media trends

Budgeting

Leadership

Problem solving

Attention to detail

Job description

aidem is an award-winning TikTok-first agency, born from creating globally acclaimed YouTube formats and pioneering as Benelux's first full-service TikTok agency in 2021.

With a TikTok-first mindset and a top-tier international creator network, we help global consumer brands turn future and current audiences into communities and customers by leveraging culture on TikTok and beyond, from the first scroll to the final sale.

Headquartered in Amsterdam, impacting brands worldwide.

JOB DESCRIPTION

As a Project Manager at aidem, you are essential in leading our client projects to success and enhancing client satisfaction. You will work closely with our sales team & head of projects to clearly define project scopes within budget and timelines, managing both predictable and unpredictable challenges with a focus on high-quality outcomes. Your role requires proactive communication and transparency, essential for maintaining trust with clients and team members. You will oversee content creation, coordinate with in-house teams and external partners, and ensure we exceed our Value Delivery Score (VDS) standards. As the primary contact for clients, you will guide them through the project lifecycle, ensuring their experience is seamless and highly satisfactory. Your leadership in our TikTok campaigns is crucial for smooth and impressive project execution.

Qualifications and experience

• 1+ year agency experience
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Analytical and data-driven mindset
• Knowledge of social media platforms and trends
• Budgeting and financial management proficiency
• Leadership and team management capabilities
• Problem-solving and decision-making skills
• Attention to detail and quality control

Responsibility

• Project Leadership and Client Collaboration:
  • Lead project teams and client collaborations for successful outcomes.
  • Foster client relationships, provide guidance, and resolve issues.
  • Evaluate and enhance working methods, processes, and project strategies.
• Client Management and Strategy:
  • Handle client accounts and campaigns, aligning content with overarching strategies.
  • Gatekeep TikTok strategies and creative content in line with client objectives.
  • Collaborate with the account manager to retain, cross-sell, or upsell clients.
• Project Planning and Coordination:
  • Optimize Project Management processes through SOPs and templates, maintaining top quality.
  • Collaborate with clients and internal stakeholders for project planning, timelines, and resources.
  • Manage project budgets and expenses, ensuring adherence to allocated funds.
  • Assign tasks, foster team communication, and coordinate efforts for project success.
  • Develop content and marketing strategies aligned with client brands and objectives.
• Communication and Reporting:
  • Serve as the primary communication link between your project team and clients.
  • Provide regular reports and insights together with our performance team.
• Risk Management and Quality Assurance:
  • Identify and mitigate potential project risks and challenges.
  • Ensure content quality adheres to agency standards and client expectations.
• Continuous Improvement and Knowledge:
  • Stay updated on social media trends and apply best practices to campaigns.
  • Evaluate project outcomes, implement lessons learned, and share improvements.
• Vendor Management (if applicable):
  • Manage relationships with external vendors for outsourced tasks.

Benefits

• Work from Anywhere: Want to spend a few months working from Bali? No problem. Choose your location, wherever it works for you and fits with your responsibilities.
• Flexible Hours: No need to clock in and out. Just get your work done and manage your time as you see fit.
• Unlimited Vacation: Feel free to take as many vacation days as you need, as long as you take responsibility for your tasks and ensure that your absence won't leave your colleagues in a difficult situation.
• Holiday Pay: Receive an additional 8% of your salary as holiday pay.
• Pension Plan: We offer a 50/50% pension plan with ASR Doenpensioen. Participation is optional.
• The choice is yours!Travel Expenses: Fully reimbursed for any work-related travel.
• Professional Development (1): Free access to our TikTok Universe Academy, valued at €4,000.
• Professional Development (2): BookClub - enjoy free books on us!
• Professional Development (3): our aidem college, participate in our monthly knowledge sessions at the office, where an expert dives deep into a specific topic to enhance your skills and broaden your knowledge.
• Tech Gear: Company-provided laptop and accessories (if needed)
• Office Perks: Daily snacks and lunch are provided at the office.
• Fun & Social: Enjoy quarterly team outings, drinks, and Friday afternoon socials (Domibo).
• Ajax Season Tickets: Our team shares season tickets for Ajax matches.