Programme Delivery Manager - Technology

EPAM Systems; Amsterdam; On-site; EUR 120,000 - 150,000; Full time

Benefits offered by this job

26 paid holiday days

Pension plan scheme

Disability insurance (WGA Shortfall)

Long-term disability insurance (WIA)

EPAM Employee Stock Purchase Plan (ESP

Commuting to work - costs reimbursed

Laptop + corporate simcard + corporate

Bike lease

Employee Assistance Program

Corporate Programs including Employee

Learning and development opportunities

Job summary

EPAM Systems in Amsterdam is seeking a Programme Delivery Manager – Technology to lead large-scale client engagements across the Benelux region, ensuring successful delivery of programs exceeding 100 FTE. You'll own end-to-end delivery, manage client relationships and commercial performance, and challenge architecture while engaging with senior engineering stakeholders.

This role requires strong delivery leadership, experience with microservices and cloud platforms, and a proven ability to

Qualifications

• Significant delivery experience leading large, complex, multi-team programs (50+ FTE, multi-year duration).
• Proven track record delivering enterprise commerce or large-scale digital transformation programs in a services/consulting context.
• Demonstrated experience with legacy-to-microservices modernization (monolith decomposition, strangler-fig patterns, phased migrations).
• Experience with SAP Hybris / SAP Commerce Cloud or comparable enterprise commerce platforms (Salesforce Commerce, Oracle Commerce, commercetools, etc.).
• Experience delivering for retail, grocery, or consumer-goods clients strongly preferred.
• Track record of owning program budgets of $10M+ annually.
• Strong understanding of microservices architecture, cloud-native delivery (AWS / Azure / GCP), CI/CD, DevOps and modern engineering practices.
• Fluent in agile delivery at scale (SAFe, LeSS, or equivalent), with the judgment to apply hybrid models when needed.

Responsibilities

• Drive end-to-end delivery from initiation through the full life cycle, ensuring program is delivered successfully and in line with EPAM processes.
• Manage client relationships and expectations, representing delivery at project, program and governance levels.
• Address client issues, identify and manage engagement risks and ensure client responsibilities are executed.
• Develop and maintain delivery plans and coordinate the preparation of proposals and statements of work.
• Run multiple activity streams and coordinate with technical and business groups across SDLC and IT service management processes.
• Be accountable for all aspects of delivery including financial, sourcing, implementation, business and regulatory requirements.
• Collaborate with multi-disciplinary nearshore and offshore teams including product owners, architects, engineers and QA experts to drive estimates, delivery plans and retrospectives.

Skills

Delivery leadership

Large-scale programs

Executive communication

Client relationship management

Budget ownership

Cloud-native delivery

Microservices architecture

SAFe / LeSS experience

Tools

SAP Hybris / SAP Commerce Cloud

Salesforce Commerce Cloud

Oracle Commerce

commercetools

Job description

We’re looking for a Programme Delivery Manager – Technology to join our team in Amsterdam. You will lead large-scale client engagements across the Benelux region, ensuring successful delivery of complex program exceeding 100 FTE.

This role involves full accountability for end-to-end delivery, client relationships and commercial performance. You will need sufficient technical depth to challenge architecture, diagnose delivery issues and engage credibly with senior engineering stakeholders.

Responsibilities

• Drive end-to-end delivery from initiation through the full life cycle, ensuring program is delivered successfully and in line with EPAM processes
• Manage client relationships and expectations, representing delivery at project, program and governance levels
• Address client issues, identify and manage engagement risks and ensure client responsibilities are executed
• Develop and maintain delivery plans and coordinate the preparation of proposals and statements of work
• Run multiple activity streams and coordinate with technical and business groups across SDLC and IT service management processes
• Be accountable for all aspects of delivery including financial, sourcing, implementation, business and regulatory requirements
• Collaborate with multi-disciplinary nearshore and offshore teams including product owners, architects, engineers and QA experts to drive estimates, delivery plans and retrospectives

Requirements

• Significant delivery experience leading large, complex, multi-team programs (50+ FTE, multi-year duration)
• Proven track record delivering enterprise commerce or large-scale digital transformation programs in a services/consulting context
• Demonstrated experience with legacy-to-microservices modernization (monolith decomposition, strangler-fig patterns, phased migrations)
• Experience with SAP Hybris / SAP Commerce Cloud or comparable enterprise commerce platforms (Salesforce Commerce, Oracle Commerce, commercetools, etc.)
• Experience delivering for retail, grocery, or consumer-goods clients strongly preferred
• Track record of owning program budgets of $10M+ annually
• Strong understanding of microservices architecture, cloud-native delivery (AWS / Azure / GCP), CI/CD, DevOps and modern engineering practices
• Fluent in agile delivery at scale (SAFe, LeSS, or equivalent), with the judgment to apply hybrid models when needed
• Comfortable engaging in architecture and technical discussions with senior engineers and client architects
• Practical understanding of using AI solutions to improve SDLC efficiency
• Executive presence; proven ability to communicate, influence and negotiate at VP and C-level
• Strong written and verbal communication in English (additional Dutch is a plus)
• Experience leading geographically distributed teams across multiple time zones
• Skilled in commercial conversations: change requests, scope negotiation, contract amendments

Nice to have

• Experience operating within or alongside a global system integrator delivery model
• Familiarity with composable commerce / MACH architecture principles
• Background in pre-sales, solutioning, or commercial deal shaping for large engagements

We offer

• 26 paid holiday days
• Pension plan scheme
• Disability insurance (WGA Shortfall insurance)
• Long-term disability insurance (WIA Top up insurance)
• EPAM Employee Stock Purchase Plan (ESPP)
• Commuting to work - costs reimbursement
• Laptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)
• Bike lease
• Employee Assistance Program
• Corporate Programs including Employee Referral Program with rewards
• Learning and development opportunities including in-house training and coaching, professional certifications, and courses